Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
References
SeniorSoftwareEngineer

Kevin Orr

System Administrator
Acworth,GA

Summary

Highly motivated and driven Systems Administrator with over 11 years of expertise in software implementation and maintenance. Recognized for adeptly solving business application challenges with solutions-oriented approaches, delivering top-tier service. Proficient in troubleshooting, and known for excellent communication and collaboration skills. Committed to providing best-in-class support and driving success in IT operations.

Overview

11
11
years of professional experience

Work History

System Administrator

Indegene Inc
07.2017 - 08.2023
  • Effectively executed comprehensive laptop and desktop deployments and provided unwavering end-user support. This strategic approach ensured uninterrupted productivity by swiftly resolving technical issues and optimizing system performance.
  • Streamlined access management for a team of 500+ employees by proficiently overseeing and maintaining Active Directory user accounts, resulting in seamless and efficient user authentication and authorization processes.
  • Leveraged my expertise in Office 365 administration and Exchange admin tools to efficiently establish and oversee email accounts. This proactive approach streamlined communication processes, enabling seamless information flow and enhancing team productivity.
  • Ensured adherence to company security standards, safeguarding hardware and software to maintain data integrity
  • Created and managed email distribution lists and user groups, fostering heightened collaboration among team members and departments. This facilitated efficient communication and information sharing, contributing to improved workflow and project outcomes.

System Administrator III

Cameo Global
06.2016 - 07.2017
  • Resolved customer access issues and server-related problems using Remedy Force ticketing system
  • Ensured backup configuration and integrity using VEEAM 8.0 and NetBackup for data protection
  • Engaged in collaborative efforts with team members to develop and execute backup testing and data restoration verification plans. This teamwork-driven approach ensured the reliability of data recovery processes.
  • Responsible for patching application and file servers using IBM BigFix version 9.5,enhancing security and performance.

System Administrator

Genuine Parts
07.2015 - 06.2016
  • Designed and deployed both physical and virtual Windows servers, contributing to the seamless functionality of operations. By ensuring the accurate setup of these servers, I played a crucial role in maintaining system stability and supporting efficient workflows within the organization.
  • Skillfully addressed user security concerns and server access challenges, leading to improved system usability. By promptly identifying and resolving these issues, I contributed to a more secure and accessible IT environment, ultimately enhancing user experience and productivity.
  • Ensured Symantec Antivirus was up to date on all servers, bolstering data protection.

System Administrator

Ciba Vision
09.2013 - 08.2015
  • Built and deployed physical and virtual Windows servers, supporting organizationalneeds
  • Troubleshot user connectivity and security issues, ensuring seamless operations
  • Updated and maintained patches on user workstations, enhancing system stability.

Education

Some College (No Degree) - Business Administration

Dekalb Junior College
Dunwoody, GA

Currently working on certification for Google Cloud Engineer -

Google Online Course

Skills

  • 15 years of windows desktop support experience
  • Android and IOS mobile support
  • Extensive Hardware break / fix support and repair
  • Remote troubleshooting and problem resolution
  • Office365 account creation and management
  • Symprex Signature Manager software
  • Familiarity with Azure cloud services
  • Active Directory user and computer management
  • Hands on with Manage Engine Desktop Central
  • Patching and updates using Manage Engine
  • Creating and managing Exchange email accounts
  • Remedy and Service Now ticketing systems
  • Operating Systems
  • System Upgrades
  • Computer Literacy
  • Technical Support
  • Troubleshooting
  • Software Installations
  • Server

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

System Administrator

Indegene Inc
07.2017 - 08.2023

System Administrator III

Cameo Global
06.2016 - 07.2017

System Administrator

Genuine Parts
07.2015 - 06.2016

System Administrator

Ciba Vision
09.2013 - 08.2015

Some College (No Degree) - Business Administration

Dekalb Junior College

Currently working on certification for Google Cloud Engineer -

Google Online Course

References

My contact information
Kevin Robert Orr
1039 Queensbury Run
Acworth, GA.30102
404-428-0690



Amy Austin
Quality Manager at Indegene
former co worker
amygoforthaustin@gmail.com
ph# 404-556-5838


John Considine
Training Manager at Indegene
former co worker
john_1173@yahoo.com
ph#908-240-5512

Similar Profiles

CREATE PROFILE
Kevin OrrSystem Administrator