Austin Lewis
Cuyahoga Falls,OH
Summary
Motivated professional with extensive experience in driving team performance and achieving customer service targets. Proven track record of aligning business objectives with operational efficiency. Strong leadership skills complemented by effective planning and organizational capabilities. Committed to enhancing productivity through collaboration and process optimization.
Overview
13
13
years of professional experience
Work History
Labor/Manager in Charge
JBL Concrete
Kent, Ohio
06.2012 - Current
- Efficiently transported heavy items across multiple locations to support operations.
- Executed concrete pouring for driveways, sidewalks, garages, and basements.
- Operated dump truck or box truck daily for job site logistics.
- Managed a team to ensure timely completion of projects and facilitate transitions between jobs.
- Loaded and unloaded building materials for machinery and tool distribution.
- Maintained focus on homeowner satisfaction through prompt task execution.
- Followed safety protocols to prevent accidents and ensure team safety.
Account Sales Manager
JBL Roofing
Kent, OH
06.2023 - 06.2025
- Facilitated positive customer experiences to enhance overall satisfaction.
- Generated accurate estimates for homeowners and insurance companies, ensuring completeness.
- Communicated effectively with homeowners and agents to resolve claims expediently.
- Monitored coworkers' sales accounts to maintain precise records and performance metrics.
- Coordinated with insurance companies to supplement incomplete estimates for approvals.
- Managed 7-10 sales personnel, achieving over $5,000,000 in total sales, averaging $18,000 per contract.
- Processed over 300 claims annually, ensuring timely and efficient resolution.
- Maintained regular communication with homeowners and insurance companies to ensure claim accuracy.
- Utilized computer programs for six hours daily to manage accounts effectively.
Delivery Driver
Domino's Pizza
Stow, Ohio
12.2016 - 12.2017
- Optimized navigation routes using map programs and GPS systems.
- Delivered goods promptly while adhering to traffic regulations and speed limits.
- Operated vehicles safely across all weather conditions, including rain and snow.
- Assisted in food preparation and cleaning tasks to enhance customer service.
- Managed cash transactions accurately during deliveries and at the store.
- Communicated effectively with customers regarding order status and delivery times.
- Assisted in training new delivery drivers on company policies and procedures.
Education
High School Diploma -
Maplewood Career Center
Ravenna, OH05-2016
High School Diploma -
Field High School
Mogadore, OH05-2016
Skills
- Safety compliance and worksite safety
- Effective communication
- Traffic management
- Leadership and problem-solving
- Account management
- Computer proficiency
- Team collaboration
Timeline
Account Sales Manager
JBL Roofing
06.2023 - 06.2025
Delivery Driver
Domino's Pizza
12.2016 - 12.2017
Labor/Manager in Charge
JBL Concrete
06.2012 - Current
High School Diploma -
Maplewood Career Center
High School Diploma -
Field High School
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