Austin Lewis
Fort Lauderdale
Overview
9
9
years of professional experience
Work History
Operations Manager
Dicks Sporing Goods
Miami
01.2023 - 10.2025
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Coordinated staff schedules to optimize workforce and meet operational needs.
- Implemented inventory management procedures to maintain stock levels and accuracy.
- Trained team members on operational processes and customer service standards.
- Oversaw merchandising efforts to enhance product visibility and appeal in-store.
- Monitored compliance with safety regulations and company policies during operations.
- Streamlined communication between departments to improve workflow efficiency.
- Built strong operational teams to meet process and production demands.
- Measured and reviewed performance via KPIs and metrics.
Merchandising Manager
Dicks Sporing Goods
Fort Lauderdale
01.2018 - 12.2022
- Developed product assortments that align with customer preferences and market trends.
- Trained and mentored team members on merchandising best practices and procedures.
- Analyzed sales data to refine merchandising strategies and enhance product placement.
- Coordinated promotional events to drive traffic and increase brand visibility in-store.
Sales Lead Manager
Dicks Sporing Goods
Plantation
02.2017 - 12.2018
- Led sales team to achieve monthly targets and drive revenue growth.
- Trained and mentored new staff on sales techniques and product knowledge.
- Analyzed customer feedback to enhance service delivery and product offerings.
- Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
- Taught proven selling techniques and promoted cross-selling of additional offerings to sales team.
- Implemented incentive schemes to motivate the sales team and boost productivity levels.
Education
Bachelor Of Science (BS) - Environmental Studies
Florida State University
Tallahassee, FL12-2016
Timeline
Operations Manager
Dicks Sporing Goods
01.2023 - 10.2025
Merchandising Manager
Dicks Sporing Goods
01.2018 - 12.2022
Sales Lead Manager
Dicks Sporing Goods
02.2017 - 12.2018
Bachelor Of Science (BS) - Environmental Studies
Florida State University