Austin Luppo
Brooklyn
Summary
Professional with commitment to high standards and delivering results. Extensive experience in customer service, providing personalized assistance and maintaining well-organized workspace. Known for effective team collaboration and adaptability to changing needs, ensuring smooth operations and customer satisfaction. Key skills include communication and leadership.
Overview
5
5
years of professional experience
Work History
Golf Shop Attendant/Bartender/Server
Hill's Heart of the Lakes Golf Course
04.2024 - Current
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Chair of School Improvement Committee
Columbia Central High School Leadership Class
01.2022 - Current
- Established and managed the School Improvement Committee to develop strategies for improving student performance
- Partnered with school administrators and staff to develop and implement comprehensive academic improvement plans
Babysitting
Freelance
01.2021 - Current
- Over four years experience in babysitting children ages newborn to 6 years old
- Experience in planning and supervising children's activities, such as games, crafts, outdoor activities, and educational activities
Student Representative To School Board
Columbia School District
09.2023 - 05.2024
- Represented student interests in meetings with faculty and administration.
- Collaborated with peers to organize campus events and initiatives.
- Assisted in developing communication strategies for student engagement.
- Gathered feedback from students to inform policy discussions and improvements.
Golf Cart Manager
Hills Heart of the Lakes Golf Course
04.2022 - 04.2024
- Maintained and monitored the condition of all golf carts; regularly inspected and serviced equipment.
- Responsible for providing customer service to all golfers, including answering questions and resolving any concerns.
- Enhanced customer experience by ensuring timely and efficient golf cart management operations.
Education
Bachelor of Arts - Economics
University of Michigan
Ann Arbor, MI05-2028
High School Diploma -
Columbia Central High School
Brooklyn, MI05-2024
Skills
- Organization
- Communication
- Responsibility
- Time Management
- Negotiation
- Leadership
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Golf Shop Attendant/Bartender/Server
Hill's Heart of the Lakes Golf Course
04.2024 - Current
Student Representative To School Board
Columbia School District
09.2023 - 05.2024
Golf Cart Manager
Hills Heart of the Lakes Golf Course
04.2022 - 04.2024
Chair of School Improvement Committee
Columbia Central High School Leadership Class
01.2022 - Current
Babysitting
Freelance
01.2021 - Current
Bachelor of Arts - Economics
University of Michigan
High School Diploma -
Columbia Central High School
Similar Profiles
Wendy RandellWendy Randell
Accountant at Holiday Ranch Golf Club (Cuba Lakes Golf Club)Accountant at Holiday Ranch Golf Club (Cuba Lakes Golf Club)
Derek LawtonDerek Lawton
Equipment operator at Twin Lakes Golf Course and Fairview Golf CourseEquipment operator at Twin Lakes Golf Course and Fairview Golf Course
Daniel BarberDaniel Barber
GOLF PROFESSIONAL at LA CITY GOLF - WOODLEY LAKES GOLF COURSEGOLF PROFESSIONAL at LA CITY GOLF - WOODLEY LAKES GOLF COURSE
Avadawn WhittakerAvadawn Whittaker
Nurse Technician at New York Presbyterian Brooklyn Methodist HospitalNurse Technician at New York Presbyterian Brooklyn Methodist Hospital
Egor PavlovEgor Pavlov
Personal Legal Assistant to the Senior Partner at Scwartsman Law Group PLLCPersonal Legal Assistant to the Senior Partner at Scwartsman Law Group PLLC