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Kayla Stutts
Macon,GA
Work Preference
Summary
Dynamic customer service professional with extensive experience in high-volume environments. Expertise in team leadership, cash management, and building strong customer relationships, consistently achieving operational goals. Actively pursuing roles in banking and operations to leverage operational efficiency.
Overview
6
6
years of professional experience
Work History
Golf Shop Attendant
Bentwater Golf Club
08.2023 - Current
- Deliver exceptional service to golfers in person and over the phone.
- Manage cash handling and daily register operations.
- Provide leadership to outside staff when management is unavailable.
- Maintain inventory and support administrative projects.
Contact Center Sales Associate
The Home Depot
08.2022 - 07.2023
- Assisted customers in a high-volume remote environment.
- Built strong customer relationships through follow-up and support.
- Resolved issues while maintaining excellent service standards.
Assistant Manager
Famous Footwear
01.2022 - 07.2022
- Supported daily store operations and performance goals.
- Supervised inventory, merchandising, and customer service activities.
- Helped train team members and maintain company standards.
Sales Associate
Famous Footwear
12.2020 - 01.2022
- Assisted customers with product recommendations and purchases.
- Maintained inventory and store presentation.
Shift Manager
Pita Pit
06.2020 - 12.2020
- Led team of four employees to achieve operational goals.
- Managed customer service and cash transactions to ensure accurate and efficient operations.
- Trained new team members to meet operational standards and improve service consistency.
Education
Associate Degree - Business Administration
Georgia Highlands College
Rome, GA05-2026
Skills
- Point of sale
- Cash Handling
- Inventory Management
- Customer Service
- Administrative Support
- Team Leadership
- Conflict Resolution
- Microsoft Office
- Outlook
- Google Docs
- Organization
- Communication
Timeline
Golf Shop Attendant
Bentwater Golf Club
08.2023 - Current
Contact Center Sales Associate
The Home Depot
08.2022 - 07.2023
Assistant Manager
Famous Footwear
01.2022 - 07.2022
Sales Associate
Famous Footwear
12.2020 - 01.2022
Shift Manager
Pita Pit
06.2020 - 12.2020
Associate Degree - Business Administration
Georgia Highlands College