Austin Luu
San Jose,United States
Summary
Transitioning from hands-on environment to new role, bringing valuable skills in teamwork and problem-solving developed through practical experience. Demonstrates strong ability to adapt and learn new techniques quickly, maintaining high standards of work quality. Seeking to leverage these transferable skills in dynamic and supportive setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hands-on Lab Experience
San Jose State University
08.2024 - Current
- Configured switches and routers, successfully establishing connectivity between network devices and ensuring seamless communication across different segments of a network
- Troubleshoot network issues by identifying and resolving hardware and software-related problems, using tools such as Cisco Packet Tracer and real Cisco devices
- Secured network devices by implementing best practices for device configuration and ensuring proper encryption protocols to protect sensitive data
- Secured devices within the network by configuring strong passwords and usernames, ensuring proper authentication and access control measures to safeguard against unauthorized access
Front of House Team Member
Chick-fil-A
07.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
Education
Bachelor of Engineering Technology - Engineering Technology, Computer Network System Ma
San Jose State University
San Jose, CA05.2028
High School Diploma -
Leland High School
San Jose, CA05.2024
Skills
- Networking & Infrastructure: Proficient in IP addressing, subnetting, switch and router configuration, and network troubleshooting using Cisco Packet Tracer and Cisco hardware
- Cybersecurity: Experienced in vulnerability management, endpoint protection, system hardening, threat mitigation, and performing network reconnaissance
- Cloud Security: Knowledgeable in securing cloud infrastructure, applications, and data, and implementing cloud security frameworks
- Security Operations: Skilled in security operations center tasks, including device monitoring, categorizing vulnerabilities, and applying security models for threat response
- Tools: Cisco Packet Tracer, Wireshark, VMware, VirtualBox, command-line interfaces (CLI tools for networking and security)
Certification
- CCNA: Introduction to Network - Cisco, January 2025
- Governance, Risk, Compliance, and Data Privacy - IBM, February 2025
- Vulnerability Management - IBM, February 2025
- System and Network Security - IBM, March 2025
- Cloud Security - IBM, March 2025
- Security Operations and Management - IBM, March 2025
- Incident Response and Systems Forensics - IBM, April, 2025
Timeline
Hands-on Lab Experience
San Jose State University
08.2024 - Current
Front of House Team Member
Chick-fil-A
07.2024 - Current
Bachelor of Engineering Technology - Engineering Technology, Computer Network System Ma
San Jose State University
High School Diploma -
Leland High School
Similar Profiles
Erin GarciaErin Garcia
Confidential Executive Support/Project Specialist at San Jose State UniversityConfidential Executive Support/Project Specialist at San Jose State University
Isha VangIsha Vang
Testing Proctor at San Jose State University Testing CenterTesting Proctor at San Jose State University Testing Center
Dorrise LyonsDorrise Lyons
Real-Time Captioner at San Jose State University Deaf & Hard of HearingReal-Time Captioner at San Jose State University Deaf & Hard of Hearing