Austin Martinez
Wichita Falls,TX
Summary
Correctional Officer IV offers 4-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. I have utilized the Offender Telephone System, Safe Prisons Program Automated Network System, Texas Anti-gang Information Tracking System, TDCJ Mainframe System (currently Microfocus), and the Classification Profile System to conduct investigations and monitor inmates within TDCJ. I am also drug test certified through Redwood Toxicology to conduct drug screenings. I am familiar with Microsoft Excell and Word.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
05.2020 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- I have utilized the Offender Telephone System, Safe Prisons Program Automated Network System, Texas Anti-gang Information Tracking System, TDCJ Mainframe System (currently Microfocus), and the Classification Profile System to conduct investigations and monitor inmates within TDCJ.
Agency Development Manager (ADM)
Colonial Life
01.2017 - 03.2019
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Education
University of Permian Basin
Midwestern State University
Wichita Falls, TXVernon College
Vernon, TXGED -
Quanah High School
Quanah, TX2015
Skills
- De-Escalation Techniques
- Emergency Response
- Safety and security enforcement
- Conflict resolution skills
- Restraint Techniques
- Self-defense tactics
- Weapons training
Timeline
Correctional Officer
Texas Department Of Criminal Justice
05.2020 - Current
Agency Development Manager (ADM)
Colonial Life
01.2017 - 03.2019
University of Permian Basin
Midwestern State University
Vernon College
GED -
Quanah High School