Austin Martinez
Austin,TX
Summary
I have extensive customer service and sales experience, including a long and successful tenure at HEB and Central Market. Certified Level 2 Cicerone and Level 1 Sommelier, I am knowledgeable about beer in both the sales and production sides of the industry.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Driver
Two Men And A Truck - Austin Texas
06.2025 - Current
- Delivered exceptional customer service during residential and commercial moves.
- Ensured safe transportation of furniture and belongings to destination locations.
- Conducted pre-trip inspections to guarantee vehicle safety and compliance.
- Maintained accurate records of inventory and delivery schedules.
Beer and Wine Steward
HEB Grocery Store
10.2023 - 11.2024
- Assisted customers in selecting beers and wines based on preferences and food pairings.
- Maintained organized beer and wine displays, ensuring compliance with inventory standards.
- Educated customers on wine varieties, regions, and tasting techniques.
- Monitored stock levels, placing orders to maintain optimal inventory turnover.
Realtor
Berkshire Hathaway
03.2021 - 09.2023
- Facilitated property showings for prospective buyers, ensuring a clear understanding of market trends.
- Assisted clients in navigating the buying process, providing timely updates and support throughout.
- Conducted market analysis to determine competitive pricing strategies, ensuring optimal sales outcomes for clients.
Beer and Wine Steward
Central Market HEB
10.2018 - 09.2023
- Assisted customers in selecting beers and wines based on preferences and food pairings.
- Maintained organized beer and wine displays, ensuring compliance with inventory standards.
- Educated customers on wine varieties, regions, and tasting techniques.
- Monitored stock levels, placing orders to maintain optimal inventory turnover.
Produce Clerk
Central Market
06.2017 - 10.2018
- Stocked and organized produce displays to enhance visual appeal and accessibility.
- Assisted customers with inquiries, providing product information and recommendations.
- Monitored freshness of produce, removing damaged items to ensure quality standards.
Bakery Worker
HEB Grocery Store
10.2013 - 05.2017
- Prepared and baked various bread, pastries, and cakes to meet daily demand.
- Operated commercial bakery equipment to ensure product quality and consistency.
- Maintained cleanliness and sanitation standards in food preparation areas.
Education
Bachelor of Science - Business Administration And Management
Angelo State University
San Angelo, TX05.2017
Bachelor of Science - Political Science
Angelo State University
San Angelo, TX05.2017
Skills
- Level 2 Cicerone certification
- Level 1 Sommelier certification
- Extensive experience in customer service and sales
- I have helped many breweries in the process of getting in to the stores I worked at
- 10 years of brewing experience
Certification
- Cicerone level 2
- Sommelier level 1
- TABC and Ontario Smart Serve certified
Timeline
Driver
Two Men And A Truck - Austin Texas
06.2025 - Current
Beer and Wine Steward
HEB Grocery Store
10.2023 - 11.2024
Realtor
Berkshire Hathaway
03.2021 - 09.2023
Beer and Wine Steward
Central Market HEB
10.2018 - 09.2023
Produce Clerk
Central Market
06.2017 - 10.2018
Bakery Worker
HEB Grocery Store
10.2013 - 05.2017
Bachelor of Science - Business Administration And Management
Angelo State University
Bachelor of Science - Political Science
Angelo State University