Austin Mathis
Panama City,FL
Summary
Dynamic Installation Technician with proven expertise at Frameless By Design in equipment installation and customer service. Recognized for enhancing customer satisfaction through efficient installations and timely issue resolution. Skilled in power tools operation and committed to worksite safety, contributing to process improvements and team training for high-quality results.
Overview
6
6
years of professional experience
Work History
Installation Technician
Frameless By Design
12.2022 - 03.2025
- Used hand and power equipment for measuring, cutting, and drilling for various types of glass shower enclosures.
- Participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Trained 12 new technicians, sharing best practices for efficient installations and high-quality results.
Server
Angelos Steak Pit
03.2022 - 11.2022
- Demonstrated strong multitasking skills by managing up to 5 tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Merchandiser
Target
06.2019 - 04.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
High School Diploma -
Deane Bozeman School
13410 FL-77, Panama City, FL 3240505-2013
Skills
- Fast and accurate glass and hardware installation
- Hand and power tool operation
- Worksite safety
- Customer service
- Worktruck operation over 400 mile radius
Timeline
Installation Technician
Frameless By Design
12.2022 - 03.2025
Server
Angelos Steak Pit
03.2022 - 11.2022
Merchandiser
Target
06.2019 - 04.2022
High School Diploma -
Deane Bozeman School
Similar Profiles
Citlalli ZagalCitlalli Zagal
Data Entry Clerk Supervisor at Frameless Hardware CompanyData Entry Clerk Supervisor at Frameless Hardware Company
Michael SaylesMichael Sayles
Workshop Manager at Manufacturing Frameless Glass SystemsWorkshop Manager at Manufacturing Frameless Glass Systems
Geoffrey FarrarGeoffrey Farrar
Glass Installation Installer Assistant at Dallas FramelessGlass Installation Installer Assistant at Dallas Frameless