Austin Mays
Des Moines,Iowa
Summary
A driven self-starter seeking a position in data center ops/backend systems.
Overview
4
4
years of professional experience
Work History
Sales Representative
Google Fiber
West Des Moines, IA
01.2024 - Current
- Developed a connection with several new potential customers by engaging in friendly conversation.
- Demonstrated knowledge of GFiber's products and how the connection process works.
- Went above and beyond when tasked with knocking door-to-door, often exceeding the houses knocked minimum.
- Gained a better understanding of the ins and outs of a large tech company.
Independent Contractor
Self-employeed
Des Moines, IA
10.2020 - 01.2024
- Completed service tickets for over 15 properties including repairs and installations of appliances, toilets, windows, door knobs, and general maintenance.
- Conducted tours of vacant apartments to potential renters and prepared vacant spaces for new residents.
- Delivered orders to residences, businesses, and apartment complexes.
- Installed boat ramps for the summer season at a local marina.
Store Associate
Aldi Foods
10.2022 - 03.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Customer Service Representative
Invisible Fence of North/Central Iowa
03.2021 - 05.2022
- Provided service via phone, email and text for over 80 of 99 counties in Iowa.
- Contacted over 70 customers per week via phone, email, text to confirm services and appointments.
- Input quotes and installation contracts into contact management system daily.
- Prepared and mailed out over 200 monthly renewal reminders for upcoming renewals.
Client Coordinator
AmeriCorps/Rebuilding Together
11.2019 - 06.2020
- Established relationships with over 15 local business leaders to promote services.
- Managed inventory for rebuilding projects which included over 15 volunteers and worksites each week.
- Managed Sales Force converting over 500 current and former client data from paper files.
Education
Associate of Applied Science - Computer And Information Sciences
Des Moines Area Community College
Ankeny, IA08-2024
Bachelor of Arts - English Literature and Writing
University of Iowa
Iowa City, IA08.2018
Skills
- Back-End Programming - Java, C#, Python
- Front-End Programming - HTML, CSS, Bootstrap, JQuery
- Database Management Systems - Oracle SQL, MySQL, Microsoft Access
- IDEs - PyCharm, Microsoft Visual Studio Community 2022, Eclipse
- Text Editors - Microsoft Visual Studio Code, Atom, NotePad
- Version Control Systems - Git
- MS Office - Word, PowerPoint, Excel, Outlook, Notes
- Google Suite - Docs, Slides, Sheets, GMail
- Adobe - InDesign
- Sales
- Door-to-Door Sales
Timeline
Sales Representative
Google Fiber
01.2024 - Current
Store Associate
Aldi Foods
10.2022 - 03.2023
Customer Service Representative
Invisible Fence of North/Central Iowa
03.2021 - 05.2022
Independent Contractor
Self-employeed
10.2020 - 01.2024
Client Coordinator
AmeriCorps/Rebuilding Together
11.2019 - 06.2020
Associate of Applied Science - Computer And Information Sciences
Des Moines Area Community College
Bachelor of Arts - English Literature and Writing
University of Iowa