Austin McKnight
League City,Texas
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
5
5
years of professional experience
Work History
HR Manager
ML-Healthcare
2023.12 - Current
- Managed employee relations for 150+ employees, investigating and resolving conflicts to maintain a positive work environment.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Associate HR Business Partner
UTMB Health
2021.12 - 2023.08
- Possesses excelled understanding of HR functions and partners with business clients and/or HR partners in areas such as talent acquisition, compensation, talent development and workforce planning.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
- Provides HR policy guidance, interpretation, and recommendations related to workforce development and diversity recruitment initiatives.
- Interact as a connection point between the business and other supporting areas of HR which may include assistance with process improvement solutions and streamlining of information
- Collaborates with various HR Centers of Excellence, Compliance, and Legal partners to identify data and reporting needs
- Created and implemented forward-thinking initiatives to improve employee engagement.
HR Business Coordinator
UTMB Healthcare Systems Staffing
2021.05 - 2021.12
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Coordinated bi-weekly payroll for up to 900 personnel.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Maintains and updates internal employment documents and resources (e.g. client databases, etc.).
- Serves as Customer Relations Manager for assigned business areas to aid with normal business processes.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Service Advisor
Classic Auto Group Galveston
2019.09 - 2021.05
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Ranked top 10% of Service Advisors in customer satisfaction metrics and sales.
- Maintained efficiency processing complex warranty and insurance claims to ensure accurate submission and timely reimbursement.
Education
Bachelor of Science - Human Resource Development
The University of Houston
Houston, TX05.2020
Skills
- Coaching Leadership
- Employee Performance Management
- Data Analytics
- HR Support
- Strategic Planning
- Policy Implementation
- HR Transformation
- HRIS Applications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR Manager
ML-Healthcare
2023.12 - Current
Associate HR Business Partner
UTMB Health
2021.12 - 2023.08
HR Business Coordinator
UTMB Healthcare Systems Staffing
2021.05 - 2021.12
Service Advisor
Classic Auto Group Galveston
2019.09 - 2021.05
Bachelor of Science - Human Resource Development
The University of Houston
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