Austin McMInn
Omaha,NE
Summary
Results-driven Account Manager with a proven track record in managing strategic accounts and driving business growth. With extensive experience in fostering strong client relationships, delivering tailored solutions, and ensuring customer satisfaction, I bring a deep understanding of sales processes and client needs. My background as a Strategic Accounts Specialist has also equipped me with skills in identifying new opportunities, expanding accounts, and optimizing client engagements. Adept at both inside and outside sales, I am committed to exceeding targets and contributing to company success through consultative selling and strategic account management.
Overview
5
5
years of professional experience
Work History
Account Manager
Reynolds and Reynolds
11.2024 - Current
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met, addressing concerns, and providing ongoing support for optimal software usage
- Revenue Growth & Upselling: Identify opportunities for upselling and cross-selling additional features or services, driving revenue growth within existing accounts
- Issue Resolution & Client Success: Act as the main point of contact for troubleshooting and resolving any client issues, ensuring high customer satisfaction and retention
- Territory growth: Grew my territory $142,676 in the first 3 months
Strategic Applications Specialist
Reynolds and Reynolds
03.2022 - 10.2024
- Drive New Business Opportunities: Identify and pursue new sales opportunities within existing accounts, leveraging the software's capabilities to solve client challenges and expand the footprint within organizations
- Tailored Solution Delivery: Work closely with clients to understand their unique business needs, delivering customized software solutions that align with strategic objectives and drive measurable outcomes
- Sales Support & Revenue Growth: Collaborate with the sales team to present product offerings, support client demos, and close deals, ensuring continuous growth in revenue and market penetration for the company’s software solutions
Sales Professional
Flooring Source
01.2020 - 02.2022
- Customer Consultation & Solution Recommendation: Engage with customers to understand their flooring and remodeling needs, providing expert advice and recommending tailored products and services that fit their preferences and budget
- Product Knowledge & Sales Execution: Maintain in-depth knowledge of flooring options, materials, and remodeling services, helping customers make informed purchasing decisions while achieving sales targets
- Order Processing & Project Coordination: Manage the sales process from order placement to project completion, ensuring accurate measurements, timely product delivery, and smooth coordination between clients and installation teams
Education
Bachelor of Science - Marketing
University of Houston
01.2022
Skills
- Client Relationship Management
- Sales Strategy & Negotiation
- Product Knowledge & Solution Selling
- Strategic Account Expansion & Upselling
- Cross-Functional Collaboration
- Project Management and Coordination
Websites
Languages
English
Native or Bilingual
Timeline
Account Manager
Reynolds and Reynolds
11.2024 - Current
Strategic Applications Specialist
Reynolds and Reynolds
03.2022 - 10.2024
Sales Professional
Flooring Source
01.2020 - 02.2022
Bachelor of Science - Marketing
University of Houston
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