Summary
Overview
Work History
Education
Skills
Certifications And Awards
Timeline
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Austin Miller

Auburn,AL

Summary

As a recent Business Administration graduate from Illinois State University, my objective is to secure a dynamic role within a reputable company where I can apply my acquired knowledge and hands-on experience to drive business growth and contribute to an organization's success. With a strong academic foundation and professional experience, I utilize strategic thinking, customer service expertise, and problem-solving skills to improve efficiency and decision-making within the workplace. Over the my time with J. J. Keller, I gained valuable experience where I developed skills in sales, client relations, and teamwork while working in a corporate environment. Having recently relocated to Auburn, Alabama, I am actively seeking opportunities where I can contribute to a collaborative and innovative work culture. By embracing new challenges and continuous learning, I am committed to making a positive impact on the company I join.

Overview

6
6
years of professional experience

Work History

Sales Development Representative

J. J. Keller & Associates, Inc.
Remote
10.2023 - 03.2024
  • Conducted high-volume outbound calls to qualify leads and schedule follow-ups with senior sales reps
  • Developed expertise in consultative sales, actively identifying customer needs and recommending solutions
  • Managed lead pipelines using CRM software, ensuring timely follow-ups and conversion opportunities
  • Received comprehensive training in sales methodologies, including objection handling and product positioning
  • Collaborated with internal teams to improve the transition from lead generation to deal closing

Deli Associate

Jewel-Osco
West Dundee, IL, USA
05.2022 - 08.2022
  • Provided excellent customer service by assisting customers with inquiries and orders
  • Prepared, packaged, and labeled products while maintaining food safety standards
  • Monitored stock levels and communicated low inventory to management to ensure product availability

Front Desk Associate

Snap Fitness
IL
06.2018 - 09.2018
  • Utilized persuasive sales techniques to increase membership sign-ups
  • Managed and updated client contact information, ensuring database accuracy
  • Assisted customers with inquiries, enhancing customer satisfaction and gym engagement

Education

Bachelor's Degree - Business Administration

Illinois State University
Normal, IL
05.2023

High School Diploma -

Dundee-Crown High School
Carpentersville, IL
05.2019

Skills

  • Sales & Customer Engagement: Outbound Sales & Lead Qualification, Customer Service, Client Relations
  • Technical Skills: ERP Software, CRM Software, Microsoft Office Suite
  • Soft Skills: Professional Communication, Time Management, Collaboration
  • Business & Analytical Skills: Strategic Thinking, Problem-Solving, Data-Driven Decision Making

Certifications And Awards

  • SAP Expert: Completed courses in Purchasing, Organizational Management, Materials Management, Fiori App Development, Fiori End User, Sales and Distribution, General Ledger Accounting
  • Eagle Scout Award: Demonstrated leadership, problem-solving, and project management skills.
  • Robert Carlson Inspirational Award: Recognized for leadership, perseverance, and dedication.

Timeline

Sales Development Representative

J. J. Keller & Associates, Inc.
10.2023 - 03.2024

Deli Associate

Jewel-Osco
05.2022 - 08.2022

Front Desk Associate

Snap Fitness
06.2018 - 09.2018

Bachelor's Degree - Business Administration

Illinois State University

High School Diploma -

Dundee-Crown High School
Austin Miller