Austin Miller
Mansfield,OH
Summary
Professional strong customer service skills. Committed to enhancing customer satisfaction and loyalty through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Mansfield, Ohio
06.2024 - Current
- Delivered grocery orders to customers' cars and loaded delivery orders for drivers, ensuring timely fulfillment of customer needs.
- Resolved customer inquiries about products and services, enhancing customer satisfaction and loyalty.
Crew Member
McDonald's
Mansfield, Ohio
12.2023 - 08.2024
- Provided customer service by taking orders and answering questions.
- Operated kitchen equipment, including fryers, grills, and blenders efficiently.
- Assisted in training new crew members on procedures and best practices.
Cashier
Kroger
Mansfield, Ohio
10.2023 - 06.2024
- Handled cash, credit, and debit transactions securely and responsibly.
- Engaged with customers to promote loyalty programs and special offers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Buckeye Community School
Mansfield, OH11-2024
Some College (No Degree) - HVAC/R
Heartland Technical Education Center
Ashland, OH04-2026
Skills
- HVAC troubleshooting
- Customer service
- Equipment maintenance
- Inventory management
- Safety compliance
- Cash handling
- Team collaboration
- Active listening
- Physical stamina
Timeline
Online Personal Shopper
Walmart
06.2024 - Current
Crew Member
McDonald's
12.2023 - 08.2024
Cashier
Kroger
10.2023 - 06.2024
High School Diploma -
Buckeye Community School
Some College (No Degree) - HVAC/R
Heartland Technical Education Center