Future HVAC technical school graduate looking to apply what I've learned to the field. I will do what it takes to improve my skills and and grow my career.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Online Personal Shopper
Safeway
Tracy, California
05.2023 - Current
Communicated with customers regarding product availability and substitutions effectively.
Managed online orders, ensuring accuracy and timely fulfillment for customers.
Collaborated with store personnel and brand representatives to secure the best deals for clients.
Barista Trainer
Starbucks
Sunnyvale, CA
12.2019 - 08.2022
Trained new baristas on beverage preparation and customer service standards.
Developed training materials to enhance employee understanding of Starbucks products.
Collaborated with management to identify training needs within the team.
Education
- HVAC/R
Dehart Technical School
Modesto, CA
07-2026
High School Diploma -
Homestead High School
Cupertino, CA
06-2018
Skills
Customer service
HVAC Wiring troubleshooting
Soldering/brazing
Problem solving
Understanding wiring schematics/diagrams
Multimeter aptitude
Ability to ask questions and follow given directions
Certification
EPA 608 Universal Certification
Future Goals
Become reliable in the field so others are confident in asking me questions