Austin Monie
SUWANEE,GA
Summary
Capable Server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Restaurants.
Overview
5
5
years of professional experience
Work History
Bartender/Restaurant Server
Wild Wing Cafe
06.2022 - 12.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Roofing Contractor
Southeastern Roofing Company
02.2022 - 10.2022
- Increased company revenue through accurate job bidding and cost estimation strategies.
- Streamlined the repair process for damaged roofs, addressing issues quickly to prevent further damage.
- Contributed to business growth with effective marketing strategies targeting new customers in untapped markets.
Server
Chilis Resturant
08.2021 - 02.2022
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Back of House Team Member
Buffalo's Cafe
01.2020 - 05.2021
- Maintained composure and work quality while under stress.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Followed food safety practices and sanitation guidelines.
Education
Bachelor of Science - Political Science
Kennesaw State University
Kennesaw, GA05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Clear and effective communication
- Patience and tolerance
- Engaging personality
Timeline
Bartender/Restaurant Server
Wild Wing Cafe
06.2022 - 12.2024
Roofing Contractor
Southeastern Roofing Company
02.2022 - 10.2022
Server
Chilis Resturant
08.2021 - 02.2022
Back of House Team Member
Buffalo's Cafe
01.2020 - 05.2021
Bachelor of Science - Political Science
Kennesaw State University
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