Shavonne Armah
Cincinnati,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Bartender/Restaurant Server
Red Lobster Restaurant
Cincinnati, OH
04.2025 - Current
- Crafted and served a diverse range of cocktails and beverages, ensuring high-quality standards.
- Provided exceptional customer service, fostering positive guest experiences through attentive interaction.
- Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for Seafood restaurant with social relevancy and intentionality
HR Assistant/Material Planner
HTNA
Cincinnati, OH
03.2024 - 12.2024
- Coordinated employee engagement initiatives to enhance workplace culture and team collaboration.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Product Specialist
Borderless Distribution
Hebron, KY
01.2023 - 03.2024
- Developed product knowledge to assist clients in selecting appropriate distribution solutions.
- Collaborated with cross-functional teams to enhance product offerings and improve customer satisfaction.
Corporate Recruiter
Total Quality Logistics Inc.
Cincinnati, OH
01.2022 - 09.2022
- Collaborated with hiring managers to identify staffing needs and develop tailored job descriptions.
- Developed recruiting strategies to identify qualified candidates and build network.
- Streamlined recruitment processes by implementing innovative sourcing strategies and tools.
Benefits Coordinator-Sales
Aflac
Milford, CT
06.2015 - 09.2021
- Managed employee benefits enrollment and communication processes to ensure accuracy and compliance.
- Coordinated benefit plan changes and updates, providing support to employees and management.
Certified Nursing Assistant
Talmadge Park Health Care
07.2010 - 12.2017
- Provided compassionate care and support to residents, ensuring comfort and dignity.
- Assisted with daily living activities, including bathing, dressing, and feeding residents.
Education
Master of Science - Mental Health Counseling
Wright State University
Dayton, OH05-2028
Bachelor of Arts - Liberal Arts And General Studies
Albertus Magnus College
New Haven, CT05-2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Complex Problem-solving
- Sales expertise
Timeline
Bartender/Restaurant Server
Red Lobster Restaurant
04.2025 - Current
HR Assistant/Material Planner
HTNA
03.2024 - 12.2024
Product Specialist
Borderless Distribution
01.2023 - 03.2024
Corporate Recruiter
Total Quality Logistics Inc.
01.2022 - 09.2022
Benefits Coordinator-Sales
Aflac
06.2015 - 09.2021
Certified Nursing Assistant
Talmadge Park Health Care
07.2010 - 12.2017
Master of Science - Mental Health Counseling
Wright State University
Bachelor of Arts - Liberal Arts And General Studies
Albertus Magnus College