Claudette Plys
Joint Base MDl,NJ
Summary
Dynamic and highly reliable professional with extensive experience at Buffalo Wild Wings, excelling in customer service and multitasking. Proven ability to train staff and manage high-volume environments while ensuring responsible alcohol service. Outgoing and patient, I foster strong relationships with customers, enhancing their overall experience.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Overview
3
3
years of professional experience
Work History
Bartender/Restaurant Server
Buffalo Wild Wings
07.2024 - 08.2025
- Prepared and served beverages in a fast-paced environment, ensuring customer satisfaction.
- Maintained cleanliness of bar area, adhering to health and safety regulations.
- Assisted in training new staff on drink recipes and customer service protocols.
- Collaborated with kitchen staff to facilitate timely order delivery during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
Worker
Reynolds Laundromat
03.2024 - 05.2024
- Operated laundry machines and equipment, ensuring proper functionality and safety protocols.
- Managed customer transactions, providing efficient service and addressing inquiries.
- Maintained cleanliness and organization of workspaces to enhance operational efficiency.
- Monitored inventory levels, restocking supplies as needed to prevent service interruptions.
- Trained new employees on equipment usage and customer service practices to promote team performance.
Caregiver
Home Instead Senior Care Home
05.2022 - 03.2024
- Provided compassionate personal care, including grooming, bathing, and mobility assistance to enhance client comfort.
- Assisted clients with daily living activities, ensuring safety and promoting independence in home environments.
- Developed individualized care plans based on client needs, preferences, and health conditions for improved well-being.
- Monitored client health status and reported changes to healthcare professionals to ensure timely interventions.
- Trained new caregivers on best practices in personal care and effective communication with clients and families.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Associate of Applied Science - Medical Assistant
Rasmussen College
Lino Lake, MN05-2011
High School Diploma -
Admiral King High
Lorain, OH05-1998
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Responsible alcohol service
- Customer service expertise
- Handling difficult customers
Timeline
Bartender/Restaurant Server
Buffalo Wild Wings
07.2024 - 08.2025
Worker
Reynolds Laundromat
03.2024 - 05.2024
Caregiver
Home Instead Senior Care Home
05.2022 - 03.2024
Associate of Applied Science - Medical Assistant
Rasmussen College
High School Diploma -
Admiral King High