Austin Morales
Bronx
Summary
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Enrollment professional with solid experience in client relations, and data management. I have a strong focus on collaboration and achieving results, adapting to changing needs and providing dependable support. Skilled in customer service, database systems, and problem-solving. Recognized for excellent communication, organizational skills, and results-driven mindset.
Overview
7
7
years of professional experience
Work History
Enrollment Specialist
WHEDco
The Bronx, NY
05.2024 - Current
- Evaluated and processed enrollment applications for home-based childcare providers.
- Entered provider information into Child Care Facility System (CCFS) and additional databases to ensure accurate record-keeping.
- Facilitated communication of necessary next steps to parents and their child care providers.
Onboarding Assistant
Whole Foods Market
New York, NY
09.2022 - 05.2024
- Facilitated recruitment processes by scheduling interviews and coordinating candidate communications.
- Coordinated onboarding initiatives, reinforcing compliance with organizational policies and procedures for new hires.
Enrollment Specialist
Mosholu Montefiore Community Center
Bronx, NY
03.2019 - 08.2022
- Managed enrollment processes and maintained accurate student information for the summer youth and work learn and grow program.
- Communicated effectively via telephone, email, and in person with student’s parents regarding their enrollment process.
- Provided assistance to students for proper submission of W-4 and I-9 forms to ensure compliance with tax regulations.
Education
Bachelor of Arts - Human Resources
Lehman College
Bronx, NYAssociate of Science - Liberal Arts
Borough Of Manhattan Community College
New York, NY01.2021
Skills
- Enrollment processing
- Application evaluation
- Data entry
- Onboarding procedures
- Customer service expertise
- Record keeping
- Parent engagement
Timeline
Enrollment Specialist
WHEDco
05.2024 - Current
Onboarding Assistant
Whole Foods Market
09.2022 - 05.2024
Enrollment Specialist
Mosholu Montefiore Community Center
03.2019 - 08.2022
Bachelor of Arts - Human Resources
Lehman College
Associate of Science - Liberal Arts
Borough Of Manhattan Community College