Austin Morris
Summary
Knowledgeable about research areas and study procedures. Enthusiastic about setting up and carrying out wide array of studies. Diligent, industrious and efficient in handling minute details with methodical approaches to gain insights into biology.
Overview
7
7
years of professional experience
Work History
Server
The Grand Hotel Golf Resort & Spa, Autograph Collection
2023.03 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server/Bartender
Texas Roadhouse
2021.10 - 2022.01
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Leader
Chick-fil-A
2016.10 - 2021.10
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Developed and executed strategic plans for business growth, resulting in increased revenue and market share.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Optimized operational workflows by identifying bottlenecks, implementing solutions that led to smoother processes across the organization.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees and assigned duties.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
Education
Bachelor of Science - Plant Biology And Spanish
University of South Alabama
Mobile, AL05.2024
Skills
- Data Analysis
- Experimental Design
- Data Collection
- Tissue Processing
- Research and Publication
- Problem-Solving
- Community Outreach
- Research and Analysis
- Teamwork and Collaboration
- Scientific Writing
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Server
The Grand Hotel Golf Resort & Spa, Autograph Collection
2023.03 - Current
Server/Bartender
Texas Roadhouse
2021.10 - 2022.01
Leader
Chick-fil-A
2016.10 - 2021.10
Bachelor of Science - Plant Biology And Spanish
University of South Alabama
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