Austin Mosby
Maumelle,AR
Summary
Motivated student with practical experience in project management, team leadership and real world work experience. Demonstrated strengths include critical thinking, research skills, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem-solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.
Overview
2
2
years of professional experience
1
1
Certification
Skills
- Workplace Safety (OSHA Ten Safety Certification)
- Decision-making capabilities
- Conflict Resolution
- Customer Service Management
- Cash Handling
- Complaint resolution
- POS System Operation
- Problem-Solving
- Critical Thinking
Work History
Shift Lead
Millennium Bowling & Entertainment
North Little Rock, AR
12.2022 - Current
- Assisted in the training of new employees.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
- Identified opportunities for operational improvements and communicated them to management.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Completed opening and closing duties to facilitate business operations.
- Delegated tasks to employees and monitored activities and task completion.
- Maintained cleanliness and neat appearance of business premises to represent a professional image.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Internship
Gwatney Performance Innovations
Jacksonville, AR
06.2023 - 08.2023
- Shadowed two professional engine builders in their day-to-day jobs while performing tasks for them as an apprentice/helper.
- I optimized the performance of high-end racing motors by precision drilling and weighting high-end racing crankshafts to the specifications of the pistons that will be used in the engine. This optimization will maintain the crankshaft's center of gravity and momentum during high-revolution engine use, such as experienced in racing.
- Conducted thorough cleaning on engines and parts for rebuilding and upgrade purposes.
- Aided and was trained in the operation of building high-end racing engines.
Education
High School Diploma -
Maumelle High School
Maumelle, AR05-2025
Accomplishments
- 45th Annual Arkansas Governors School Alumni in Developmental Engineering at the Arkansas Tech campus in Russellville, Arkansas - 2024
Certification
- OSHA Ten-Hour Construction Safety and Health Certification
References
Sherri Keesee
Teacher
Maumelle High School
skeesee2969@pcssd.org
(501) 626-1096
Mrs. Keesee is my engineering teacher and the host of the Technology Student Association club of which I am a student official in. She has been a great mentor for me throughout my high school career.
Nolan West
Assistant General Manager
Millennium Bowl and Entertainment
cnolanwest@outlook.com
(501) 932-7190
Mr. West is my current supervisor at my job at Millennium bowl and has supervised and trained me for the past two years of working at the establishment.
Timeline
Internship
Gwatney Performance Innovations
06.2023 - 08.2023
Shift Lead
Millennium Bowling & Entertainment
12.2022 - Current
- OSHA Ten-Hour Construction Safety and Health Certification
High School Diploma -
Maumelle High School
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