Austin Murff
Dayton
Summary
Professional with significant experience in healthcare, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Assistant
CommonSpirit Health
10.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Photographer/Owner
AT Photography
01.2018 - Current
- Collaborated with clients to create custom photographic concepts that met their individual needs
- Provided exceptional customer service throughout the entire lifecycle of each project
- Employed creative problem solving approaches to ensure successful completion of projects under tight deadlines
RBT
Action Behavior Centers
06.2024 - 10.2024
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
Teaching Parent
Bayes Achievement Center
04.2022 - 07.2022
- Intervened in crisis situations in order to maintain a safe environment for both the client and staff members
- Developed strong communication skills while providing feedback and support to clients and families
- Ensured safety protocols are followed during all interactions with clients
- Provided case management services by coordinating with other professionals and community resources to meet the needs of clients
- Conducted functional assessments to identify problem behaviors and develop behavioral intervention plans
- Provided guidance on social issues such as bullying prevention or anger management
- Utilized positive reinforcement strategies to build relationships with children
CNA
Huntsville Healthcare Center
02.2021 - 03.2022
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Prepared residents for meals and assisted with feeding
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
CNA
Cleveland Healthcare Center
10.2020 - 01.2021
Youth Care Worker
Merkabah RTC
04.2020 - 07.2020
- Monitored activities to maintain safe living and learning environment for youth
- Monitored daily activities of participants and documented any changes or issues that arose
- Assisted youths in developing life skills through individualized instruction and support
Data/Drug Specialist
Davis Investigation Services
09.2019 - 01.2020
- Implemented data collection methods designed to evaluate program effectiveness, analyze trends in drug use among targeted populations, and inform future programming decisions
- Performed drug testing on a wide range of samples, including hair follicle, urine with accuracy and precision
- Prepared reports, summarizing findings from lab analysis for court use
Correctional Officer
TDCJ
02.2015 - 02.2019
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary
- Developed excellent communication skills to de-escalate potentially volatile situations
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities
Education
San Jacinto College
Pasadena, TXLone Star College
Kingwood, TexasHS Diploma -
Tarkington High School
Cleveland, Texas05.2013
Skills
- Coordinating Care
- Data Collection
- Adaptability
- Critical Thinking and Problem Solving
- Fast Learner
- Health and Safety
- Leadership and Teamwork
- Crisis management
- Appointment scheduling
- Insurance verification
- Referral verification
- Medical terminology
Certification
- RBT, 2024
- CNA, 2020
Timeline
Office Assistant
CommonSpirit Health
10.2024 - Current
RBT
Action Behavior Centers
06.2024 - 10.2024
Teaching Parent
Bayes Achievement Center
04.2022 - 07.2022
CNA
Huntsville Healthcare Center
02.2021 - 03.2022
CNA
Cleveland Healthcare Center
10.2020 - 01.2021
Youth Care Worker
Merkabah RTC
04.2020 - 07.2020
Data/Drug Specialist
Davis Investigation Services
09.2019 - 01.2020
Photographer/Owner
AT Photography
01.2018 - Current
Correctional Officer
TDCJ
02.2015 - 02.2019
Lone Star College
HS Diploma -
Tarkington High School
San Jacinto College