Austin Nelson
Dunlap,TN
Summary
Dynamic and adaptable professional with a rich background in heavy equipment operation and customer service, notably with the United States Air Force. Excelled in job site supervision and cultivated exceptional team collaboration, significantly enhancing operational efficiency. Skilled in analytical thinking and known for dependability, consistently achieving and surpassing goals through proactive leadership and effective communication.
Overview
6
6
years of professional experience
Work History
Heavy Equipment & Pavements
United States Air Force, USAF
11.2017 - 06.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Trained effective and efficient teams of 10 or more on necessary safety requirements and operations of heavy equipment.
- Contributed to development, implementation, and execution of maintenance programs.
- Managed efficient teams of up to 10 or more members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Restaurant Waiter
Gondola
08.2017 - 11.2017
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Assembly Line Worker
Morrison Industries
04.2016 - 02.2017
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Followed protocols to enhance protection and maintain safe work environment.
Restaurant Waiter
The Chef and His Crew
02.2016 - 11.2016
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
BSBA: Entrepreneurship - Business And Entrepreneurship
The University of Tennessee - Chattanooga
Chattanooga, TN05.2028
Sociology And Pyschology
Western Kentucky University
Bowling Green, KY2015
High School Diploma -
South Warren High School
Bowling Green, KY06.2014
Skills
- Equipment Inspection
- Heavy Equipment Operation
- Job site supervision
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Consistent
- Professionalism
- Adaptability
Accomplishments
- Passed promotion testing on first attempt and graduated with honors in Air Force Leadership School.
- Awarded for accomplishments on leading Snow Removal Operations and team achievements for 2 years straight.
Hobbies
- Nature hiking
- Kayaking
- Boxing
- Going to the park with my twin daughters
Languages
Spanish
Limited Working
Timeline
Heavy Equipment & Pavements
United States Air Force, USAF
11.2017 - 06.2022
Restaurant Waiter
Gondola
08.2017 - 11.2017
Assembly Line Worker
Morrison Industries
04.2016 - 02.2017
Restaurant Waiter
The Chef and His Crew
02.2016 - 11.2016
BSBA: Entrepreneurship - Business And Entrepreneurship
The University of Tennessee - Chattanooga
Sociology And Pyschology
Western Kentucky University
High School Diploma -
South Warren High School