Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Austin Oakes

West Chicago,IL

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

8
8
years of professional experience

Work History

Certified Nursing Assistant

Arista Healthcare
06.2023 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms and reported it to the RN
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 30+ residents under long-term care.

Night Manager

Mercedes Benz ST. CHARLES
08.2018 - 12.2020
  • Secured building for closing by completing run-through of the sales floor, turning off electronic systems, and turning on alarms
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items
  • Created nightly shift task lists to assign duties to each employee.
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers as a greeter on the floor
  • Directed training and retraining of employees to boost performance and enhance business results
  • Effectively supervised staff of 5 personnel by implementing company policies, protocols, and work rules
  • Opened and closed the location with the manager of the dealership staff and monitored shift changes to uphold successful operations strategies and maximize business success
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

After school counselor

St.charles park district
08.2015 - 05.2017
  • Went to different schools throughout the district to assist staff in watching, helping with homework, and coordinating activities for the students ranging from kindergarten to fifth grade
  • Would set up healthy snacks throughout the week and coordinate what was best used first and what could be saved
  • Created an agenda and goals for each day
  • Facilitated group activities and games
  • Depending on the site and the day the number of students could be 10-40 on school days and holidays were 20-70
  • Would resolve conflicts between the students and maintain a safe environment for them.

Education

Bachelor of science in nursing - Nursing

Aurora University
Aurora, IL
12.2023

Associate of Science -

College of DuPage
Glen Ellyn, IL
12.2021

Skills

  • People management
  • Team goals
  • Providing feedback
  • Employee Coaching and Motivation
  • Managing operations and efficiency
  • Goal attainment
  • Compassionate Care
  • Client Support
  • Patient-Focused Care
  • Patient Lifting
  • Care Plan Implementation

Activities

  • Volunteered to be a staff member for a local Special Olympics bowling league
  • Volunteered with Feed My Starving Children to make meals and help package them to be shipped out
  • Volunteered with Young Hearts for Life and participated at Metea Valley High School

Timeline

Certified Nursing Assistant

Arista Healthcare
06.2023 - Current

Night Manager

Mercedes Benz ST. CHARLES
08.2018 - 12.2020

After school counselor

St.charles park district
08.2015 - 05.2017

Bachelor of science in nursing - Nursing

Aurora University

Associate of Science -

College of DuPage

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Austin Oakes