Austin Obregon
Sunland,CA
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
8
8
years of professional experience
Work History
Tech Consultant
Target
Burbank, CA
11.2018 - Current
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
Assistant Coach
Verdugo Hills High School
Tujunga, CA
10.2017 - 08.2019
- Developed and implemented training drills to improve team cohesiveness and performance.
- Promoted good sportsmanship with competing teams on- and off-field.
- Built positive and productive relationships with parents of student athletes.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
Sales Associate
Target
Burbank, CA
12.2014 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor Of Science - Kinesiology Sport Studies
California State University - Northridge
Northridge, CA06.2023
Associate In Arts - Natural Sciences
Los Angeles Valley College
Van Nuys, CA06.2018
Verdugo Hills Senior High School
Tujunga, CA06.2014
Skills
- Verbal and Written Communication
- Customer Service
- Time Management
- Critical Thinking
- Teamwork and Collaboration
- Upselling Techniques
- Complex Problem-Solving
- Problem Anticipation and Resolution
Timeline
Tech Consultant
Target
11.2018 - Current
Assistant Coach
Verdugo Hills High School
10.2017 - 08.2019
Sales Associate
Target
12.2014 - 01.2017
Bachelor Of Science - Kinesiology Sport Studies
California State University - Northridge
Associate In Arts - Natural Sciences
Los Angeles Valley College
Verdugo Hills Senior High School
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