Austin O'Campo
NEW YORK,,NY
Overview
6
6
years of professional experience
Work History
Account Executive
New York Yankees
New York, NY
02.2022 - Current
- Promoted from part time Junior Sales Program to full time Inside Sales Associates within two months in April 2021, followed by a promotion to Account Executive, Season Ticket Sales & Service in January of 2022
- Manage a Book of Business with over 350 clients/businesses in NYC area
- Sell Season Ticket Plans, Luxury Suites, and Group Hospitality outings within Yankee Stadium to businesses/prospects to entertain high end clients/employees
- Prepared sales presentations or proposals to explain product specifications or applications.
- Developed sales pipeline by cold-calling, prospecting and obtaining referrals from current season ticket holders
- Service and manage season ticket holders throughout season while exceeding company set new business goals
- Maintain accurate records of all sales activities using CRM software systems
- Cultivate and maintain relationships with key decision makers through regular client visits and appointments
Business Operations Manager
Maui Pacific Tours Wailea
Wailea, HI
05.2021 - 08.2022
- Operated directly alongside company President and CEO to ensure proper business operations among all branches of business
- Sold high-end private tours and ocean excursions to guests at Grand Wailea, A Waldorf Astoria Resort and Andaz Maui at Wailea while providing 5-star customer service to guests in the resort lobby
- Oversaw company operations, customer service, resource management and profitability
- Hire, train, and coach team members on point-of-sale systems, company policy and procedures and customer service expectations
- Grew business by assisting in opening and managing a new business location at Grand Wailea, A Waldorf Astoria Resort while maintaining business operations at current branches of business
- Generate relevant paperwork with nearby affiliated resorts along with maintaining proper relations with management
- Manage payroll for temporary, hourly, and salaried employees
Virtual Office Assistant
Lion Life LLC by Jamie Spannhake
Washington, CT
12.2020 - 05.2021
- Virtual office assistant for Attorney and Author Jamie Spannhake
- Set up and managed online shops for her book and products on Facebook and Instagram
- Monitored her personal website, purchase orders, and inventory of products available online.
- Helped manage and create social media content and idea generation to connect and entertain her professional network
- Expanded her network and following on all social media platforms
- Created and edited documents and presentations for virtual webinars
Baseball Tournament Operations Intern
Perfect Game USA
Fort Myers, FL
06.2020 - 08.2020
- Created brackets and tournament schedules
- Scouted for highly talented college prospects and record their stats on the official Perfect Game website
- Computed player stats from tournaments and showcases
- Handled team invites and financials including tournament costs, hotel reservations, player waivers, and more
- Worked and professionally communicated with highly respected coaches and individuals from across the nation and surrounding countries
- Handled inventory for trophies and championship T-shirts
- Provided lunch/coffee/any additional office needs for management.
Game Day Operations Staff Member
Fort Wayne TinCaps
Fort Wayne, IN
04.2018 - 08.2018
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies
- Collected tickets and exchanged money with customers while providing a positive first impression for fans entering the ballpark
- Assisted in operating the ballpark playground on concourse and collected tickets/exchanged money with customers.
Education
Bachelor of Science - Sport Marketing And Management
Indiana University Bloomington
Bloomington, IN05.2021
Timeline
Account Executive
New York Yankees
02.2022 - Current
Business Operations Manager
Maui Pacific Tours Wailea
05.2021 - 08.2022
Virtual Office Assistant
Lion Life LLC by Jamie Spannhake
12.2020 - 05.2021
Baseball Tournament Operations Intern
Perfect Game USA
06.2020 - 08.2020
Game Day Operations Staff Member
Fort Wayne TinCaps
04.2018 - 08.2018
Bachelor of Science - Sport Marketing And Management
Indiana University Bloomington