Austin Oliver
Lakeland
Summary
Results-driven automotive sales manager with over five years of experience in automotive sales, finance management, and team leadership. Proven track record of customer satisfaction. Highly skilled in credit analysis, deal structuring, and negotiation, with a deep understanding of automotive industry trends and market demands. Demonstrates leadership abilities, fostering a positive working culture within sales teams and driving continuous improvement in operations. Seeking to leverage expertise and a customer-centric approach to contribute to a forward-thinking automotive dealership.
Overview
7
7
years of professional experience
Work History
General Sales Manager
Mazda Lakeland
02.2022 - Current
- Built long-lasting client relationships through excellent customer service and consistent follow-up.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed a sales team of 8-12 sales associates, providing training, mentorship, and performance evaluations to drive sales targets and improve overall team efficiency.
- Oversaw used-car inventory and ensured an optimal reconditioning process, thus improving turnaround as well as front-end gross.
- Strong understanding of finance department; structuring profitable deals, being compliant, as well as being well-versed in different lender programs.
- Promoted from Sales Manager to Senior Sales Manager in late 2024, and to General Sales Manager in November of 2025. Now overseeing finance department (CITs, hiring, training, and further building relationships with our lenders). Increased store finance PVR from ~$1375 to ~$1700 from April 2025 to April 2026.
Finance Manager
Mazda Lakeland
06.2021 - 02.2022
- Ensured all financial transactions complied with regulatory standards and dealership policies.
- Proficient in analyzing credit reports to make informed financing decisions, with an expertise in sub-prime.
- Expert in negotiating loan terms and interest rates with lenders to secure favorable conditions for customers and the dealership.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options to boost overall sales figures.
Sales Associate
Holler-Classic Family of Dealerships
05.2019 - 06.2021
- Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
- Maintained a strong understanding of competitor offerings and pricing, positioning our vehicles as the superior choice for customers.
- Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
- Utilized CRM to track interactions with clients, manage follow-ups, and optimize overall sales strategy execution.
- Learned early stages of structuring deals and finance and insurance sales process during A-Z sales process. Utilized Darwin, U.S. Warranty, DLRDMV, RouteOne, and Dealertrack.
Education
Bachelor of Science - Marketing
University of South Florida
Tampa, FL05-2019
Skills
- Sales Leadership: Team Management, Sales Coaching, KPI Tracking, Pipeline Management, CRM Optimization
- Finance & F&I: Credit Analysis, Deal Structuring, Sub-Prime Financing, Lender Relations, CITs, Compliance & Regulatory Standards
- Operations: Inventory Management, Reconditioning Process Optimization, Gross Profit Maximization, Vendor Negotiations
- Technical Proficiency: RouteOne, Dealertrack DMS, DLRDMV, Darwin, US Warranty, AutoMate DMS, DriveCentric, Microsoft Office Suite
Accomplishments
Won "Prestige" Mazda Brand Ambassador award in 2025, given to the top ten percent of manager's across Mazda's North American Operations, based on individual sales numbers, CSI, and training.
2020 Top Performer - Sales
Languages
English
Native or Bilingual
Timeline
General Sales Manager
Mazda Lakeland
02.2022 - Current
Finance Manager
Mazda Lakeland
06.2021 - 02.2022
Sales Associate
Holler-Classic Family of Dealerships
05.2019 - 06.2021
Bachelor of Science - Marketing
University of South Florida