Austin Partee
UPS Supervisor
New York City,New York
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
United Parcel Service
Earth City, MO
08.2022 - Current
- Load Organization: Organized loads into specific equipment and trailer combinations based on the freight bill of lading and the origin and destination cities
- Route Planning: Ensured that the route plan is properly developed and communicated with other departments to arrange delivery of shipments at specified locations
- Customer Interaction: Maintained daily contact with customers to ensure accurate and timely delivery of shipments and resolve any issues that arise
- Leadership and Team Management: Supervised, trained, developed, and held workgroups accountable for safety, production, and attendance
- Regular Meetings: Held regular meetings with drivers, management, and customers to ensure smooth operations
- Training and Compliance: Ensured that all employees are properly trained, provided with necessary equipment and safety gear, and are familiar with UPS policies and procedures
- Problem Resolution: Acted as an intermediary between customers, inside employees and drivers to resolve complaints and disputes
Automotive Detailer
Teph Seal Auto Appearance
St. Louis, MO
02.2024 - Current
- Interior and Exterior Cleaning: Performed thorough cleaning of vehicle interiors and exteriors, including washing, waxing, vacuuming, and polishing to meet company standards and client requests
- Use of Cleaning Equipment: Operated buffers, steamers, hoses, vacuums, and other equipment to achieve desired cleanliness and appearance
- Application of Protective Agents: Utilized cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles
- Vehicle Inspection: Conducted inspections to ensure that safety equipment such as lights, tires, brakes, wipers, horn, seat belts, mirrors, and back-up lights are in working order
- Customer Service: Provided positive customer service, including greeting customers and assisting with luggage and personal belongings where applicable
- Vehicle Movement: Drove vehicles from drop-off points to the service area, through the car wash, and to the ready line as necessary
- Work Area Maintenance: Maintained a clean and orderly work area and report any unsafe or hazardous conditions to management
- Record Keeping: Kept complete and accurate records of the vehicle's condition and any services performed
Head Crew Chief
SERVPRO
Newington, CT
02.2018 - 03.2022
- Restoration Services: Performed restoration processes (mold, fires, biohazard, etc.), such as demolition and other labor-intensive tasks
- Prepped work areas, set up equipment, and cleaned up after each job
- Customer Experience: Facilitated a positive customer experience and ensured customer satisfaction with services provided
- Team Supervision: Communicated clear expectations to production technicians and supervised their activities
- Production Coordination: Coordinated and performed production processes as scheduled, ensuring quality control
- Safety Management: Identified safety hazards, communicated, and established control measures to ensure the safety of occupants and workers
- Followed and oversaw safe work practices and adherence to safety and risk management guidelines
- Documentation: Documented a detailed and accurate job file to support the services provided
- Communication: Communicated with the production manager and office staff on project progress and issues
- Maintenance: Performed daily, weekly, and monthly vehicle and equipment maintenance as assigned
- Oversaw facility and grounds maintenance as assigned
Education
Secondary Education -
Glastonbury Highschool
Glastonbury, CTSkills
- Project management
- Effective communication
- Safety and Compliance
- Strategic planning
- Team leadership
- Staff Training
- Equipment operation
- Vehicle inspection
- Record keeping
- Customer interaction
Certification
Water Restoration Technician
Timeline
Automotive Detailer
Teph Seal Auto Appearance
02.2024 - Current
Supervisor
United Parcel Service
08.2022 - Current
Head Crew Chief
SERVPRO
02.2018 - 03.2022
Secondary Education -
Glastonbury Highschool