Austin Payne

Testing and Install sides and tops on outdoor air conditioning units, allocate every unit on computer, pack units out,

• Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
• Met daily production quotas by working effectively within a fast-paced assembly line environment.
• Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
• Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
• Contributed to achieving record production levels through consistent performance and reliability.

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.

• Conducted thorough market research to stay informed on current industry trends, ensuring accurate knowledge when advising clients on their purchases.
• Actively sought out opportunities for upselling additional products or services based on individual customer preferences, generating increased revenue streams for the store.
• Built rapport with local contractors, designers, and real estate professionals, creating a referral network that consistently brought in new business.
• Assisted store management in achieving sales targets through proactive promotion of appliance products and services.
• Maintained comprehensive knowledge of appliance specifications, brands based on price range, features and customer space needs.
• Addressed customers with positivity and professionalism, guiding towards ultimate purchase decision with balance and deliberation.
• Solved customer-identified problems with small and large appliances purchased in-store.
• Handled customer complaints with professionalism and empathy, resolving issues to the satisfaction of all parties involved.