Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Austin Pence

Germantown

Summary

Dedicated server assistant with a strong focus on customer service, teamwork, and attention to detail. Committed to enhancing guest experiences through prompt service and a positive attitude. I am also a motivated individual with a background in hospitality and maintenance. I'm known for a positive attitude and flexibility, contributing to smooth operations and exceptional service. Prepared to support organizational goals through effective teamwork and attention to detail.

Overview

1
1
year of professional experience

Work History

Server Assistant

Ridgeway Country Club
Germantown, TN
05.2024 - 09.2024
  • Assisted servers in delivering food and beverages to ensure timely service.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Supported inventory management by restocking supplies and monitoring usage levels.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Provided exceptional customer service by addressing guest inquiries and requests promptly.
  • Adapted quickly to high-pressure situations, ensuring a smooth dining experience for guests.
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and loaded and unloaded trays to expedite tasks.
  • Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Landscaper

Self-employeed
Germantown, TN
05.2024 - 08.2024
  • Executed routine landscape maintenance tasks, including mowing, trimming, and planting.
  • Collaborated with clients to understand their vision and preferences for outdoor spaces.
  • Maintained a clean and organized work environment to promote safety and efficiency.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Dishwasher

Newk's Eatery
Germantown, TN
09.2023 - 11.2023
  • Operated dishwashing equipment, ensuring efficient and thorough cleaning of kitchenware.
  • Maintained cleanliness and organization in dishwashing area to support overall kitchen operations.
  • Assisted team members in preparing clean dishes for service, enhancing workflow efficiency.
  • Complied with health and safety regulations to promote a safe working environment.
  • Collaborated with kitchen staff to streamline processes and reduce wait times during peak hours.

Education

BBA - Finance

Middle Tennessee State University
Murfreesboro, Tennessee
05-2028

High School Diploma -

Houston High School
Germantown, Tennessee
05-2024

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Customer service
  • Responsible and trustworthy
  • Flexible schedule
  • Hospitality service expertise

Interests

  • Enjoy participating in working out for overall physical and mental well-being
  • Avid Reader
  • I like working with my hands
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Server Assistant

Ridgeway Country Club
05.2024 - 09.2024

Landscaper

Self-employeed
05.2024 - 08.2024

Dishwasher

Newk's Eatery
09.2023 - 11.2023

BBA - Finance

Middle Tennessee State University

High School Diploma -

Houston High School