Summary
Overview
Work History
Education
Skills
Websites
Certification
Military Service
Timeline
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Austin Pope

Trenton

Summary

Determined and hard-working individual with a BS in Cybersecurity from Southern New Hampshire University. Eager to become a valuable asset for a reputable company and learn and develop skills within a supportive organization. Committed to continuously improving and advancing in my role. Consistently dedicated, giving 100% effort and utilizing all abilities to excel in the job at hand.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Field Service Technician

Getinge USA
09.2024 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained detailed documentation of all service activities including work orders, parts usage reports, and time logs for accurate record-keeping purposes.
  • Improved plant performance by conducting regular equipment inspections and maintenance tasks.

Multi Functional System Analyst- Mission Planning

Lockheed Martin
04.2022 - 05.2024
  • As a mission planning admin, I am responsible for assisting in all support needed for F-35 mission planning
  • I assist in the building and writing of Mission Data Loads, Aircraft Data Loads, and all that goes into each load
  • I have experience with creating and disabling accounts in the active directory, maintaining/re-imaging/upgrading systems (workstations and servers), and keeping all the systems up to date with antivirus signatures and patch updates using McAfee
  • Also, I have experience using JMPS and helping process post-flight data for pilot debriefing
  • I have a general understanding of ALIS and use ALIS daily to check for DTRs, ARs, and updated documentation
  • While with Lockheed I have gotten my CompTIA Security+ certification, as well as been to the MPSE training in Fort Worth, Texas
  • I also have experience with working in a secure environment while following and enforcing strict security standards for all workstations and media within the controlled area
  • I do have some experience navigating and using SPLUNK

Avionics Technician F-35B

U.S. Marine Corps
05.2017 - 04.2022
  • Avionics Tech/CDI: Troubleshoot electrical, and mission system components
  • Removed and replace electrical components, along with wire repair
  • As a Collateral Duty inspector I am a first line supervisor and sign that tasks completed under my supervision on the Aircraft were done correctly following the proper publications
  • OMS: As the Off-Board Mission Support (OMS) technician, provide complete oversight by supervising and managing avionics maintenance and OMS configurations in order to support squadron flight requirements
  • Including the upholding of all Marine Corps strict appearance, rank requirement's, and fitness standards, along with leading and managing Jr Marines as an NCO to help them better their lives, and careers

Forklift Operator

Fluor Corp.
07.2016 - 03.2017
  • Operate lull/ forklift for 10-12 hr shift everyday

Journeyman scaffold builder

Sunbelt industrial
07.2014 - 07.2016
  • Measured, designed, and erected scaffolding in multiple power plants in North Carolina, and Florida
  • While maintaining proper PPE, and climbing procedures at all times

Education

Bachelor's degree - Cybersecurity

Southern New Hampshire University
09-2024

High school diploma -

Cedar key high school
Cedar Key, FL
06.2013

Skills

  • Military Experience
  • Avionics
  • Aircraft Maintenance
  • Electrical Experience
  • Troubleshooting
  • Schematics
  • Customer service
  • Wire Repair
  • Power tools
  • Hand tools
  • Construction
  • Windows
  • Microsoft Office
  • Problem-solving
  • Functional testing
  • Maintenance documentation
  • Troubleshooting and repair
  • Hardware installation
  • Team player

Certification

  • Secret Clearance
  • CompTIA Security+, 05/22

Military Service

United States Marine Corps, United States, Sergeant, 05/17, 04/22

Timeline

Field Service Technician

Getinge USA
09.2024 - Current

Multi Functional System Analyst- Mission Planning

Lockheed Martin
04.2022 - 05.2024

Avionics Technician F-35B

U.S. Marine Corps
05.2017 - 04.2022

Forklift Operator

Fluor Corp.
07.2016 - 03.2017

Journeyman scaffold builder

Sunbelt industrial
07.2014 - 07.2016

High school diploma -

Cedar key high school

Bachelor's degree - Cybersecurity

Southern New Hampshire University

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Austin Pope