Brian Pfleger
Wallkill,United States
Summary
Field Service Engineer with strong expertise in CAD modeling and technical support, developed at REELEX Packaging Solutions. Demonstrated ability to enhance system performance and mentor teams effectively. Proficient in problem-solving and quality assurance, ensuring compliance with safety standards. Experienced in equipment maintenance and repair, contributing to operational excellence and high customer satisfaction.
Overview
14
14
years of professional experience
Work History
Field Service Engineer
REELEX Packaging Solutions, Inc.
Patterson, United States
09.2013 - Current
- Developed detailed CAD models for complex engineering projects.
- Developed and tested prototypes using CAD software and 3D modeling techniques.
- Aid in the electrical and mechanical production of equipment.
- Collaborated with production teams to address quality issues promptly.
- Train and mentor newer personnel.
- Collaborated with prospective customers and engineering team to produce sample packages for customer review.
- Provided on-site training for customers on machinery operation.
- Diagnosed technical issues and performed repairs on equipment.
- Installed and maintained packaging machinery at client locations.
- Collaborated with engineering teams to enhance system performance.
- Developed detailed service reports for customer records.
- Communicated effectively with clients to address service needs.
- Coordinated work between team, other departments, subcontractors and customers.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Responded promptly to customer inquiries via telephone or email communication.
- Installed upgrades on existing systems according to manufacturer specifications.
- Established positive relationships with customers through friendly interactions.
- Ensured compliance with safety protocols during service visits.
- Performed troubleshooting, repair, and maintenance of machine systems and equipment in customer locations worldwide.
Guidance and Controls Specialist
United States Air Force
Westhampton Beach, United States
02.2012 - Current
- Inspected, tested, and repaired avionics systems such as navigation, communication, auto-pilot, and instruments on C-130 and HH-60 aircraft.
- Managed logistics for mission-critical operations and ensured resource availability.
- Facilitated communication between departments to streamline project execution and collaboration.
- Implemented risk management strategies to identify potential operational challenges effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines under high-stress situations.
- Supervise and mentor lower rank airmen to help further individual development and aid in mission success rate.
- Coordinated training programs to enhance team skills and operational readiness.
- Generated reports to track performance metrics of team members.
- Trained junior members on best practices and troubleshooting techniques.
- Utilized specialized tools for calibrating avionics equipment efficiently.
Education
Fundamentals of Inventor -
MicroCAD Training & Consulting
Watertown, MA04-2020
Certificate in Avionics Fundamentals - Integrated Flight Control Systems
United States Air Force
Wichita Falls, TX01.2013
Automotive Technology -
Lincoln Technical Institute
Mahwah, NJ01.2010
General Studies -
Wallkill Senior High School
Wallkill, NY01.2007
Skills
- Technical proficiency in electrical and mechanical systems
- Field service and technical support
- Product development
- Military experience
- Computer literacy and software use
- Cabling and packaging equipment
- Mentorship and training
- Precision measuring instruments
- Military operations
- Autodesk Inventor CAD modeling
- Quality assurance
- Analysis and problem-solving abilities
- Technical support
- Schematic reading and technical documentation
- Safety compliance and risk management
- Manufacturing experience and operation
- Project management and supervision
- Microsoft Office applications
- PLC programming
- Equipment maintenance, repair, and installation
- Preventive Maintenance
- Design modification
- Testing and diagnostics
- Welding and fabrication skills
Military Service
Air National Guard, United States,E6, 02/01/12 to present, Avionics System Specialist
Affiliations
- Privileged to serve alongside some of the finest military members I've met through various military exercise trips and two deployments to the middle east.
- Only drill status guardsman in the Avionics shop to attend HH-60W platform upgrade training.
- Achieved the rank of Technical Sergeant for technical proficiency and leadership.
Accomplishments
- Recipient of two Air Force Commendation medals, an Air and Space Achievement medal, meritorious service medal, among other awards during military tenure.
- Honor Roll recipient during Air Force technical training school.
- Honor Roll recipient for all 13 blocks of training at Lincoln Technical Institute.
Languages
English
References
References available upon request.
Timeline
Field Service Engineer
REELEX Packaging Solutions, Inc.
09.2013 - Current
Guidance and Controls Specialist
United States Air Force
02.2012 - Current
Fundamentals of Inventor -
MicroCAD Training & Consulting
Certificate in Avionics Fundamentals - Integrated Flight Control Systems
United States Air Force
Automotive Technology -
Lincoln Technical Institute
General Studies -
Wallkill Senior High School