Austin Prein
Edgerton,WI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Sales Representative
TruGreen
07.2022 - 07.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and delivered engaging sales presentations to convey product benefits.
Mover/Packer
College Hunks Hauling Junk & Moving
06.2018 - 02.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Managed small group of movers, on site, to ensure safe transportation of clients items and safety of crew.
- Off site management of staff scheduling, payroll, hiring and firing of staff
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Communicated with customers courteously and professionally to drive satisfaction.
Roofer Laborer
River Roofing Bend
10.2020 - 11.2021
- Installed, repaired, and replaced single-ply roofing systems.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Landscaping Worker
Spring Time Landscape Irrigation
03.2019 - 10.2020
- Managed and coordinated installation of complex landscaping projects.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Assisted with irrigation system maintenance and repair.
- Operated landscaping equipment with focus on safety and machine longevity.
- Used and have experience with plow trucks, bob cats, and excavators
- Given management opportunities such as payroll, scheduling, and project management
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, edging of lawns, as well as weed and hazard removal
Education
High School Diploma -
Edgerton High School
Edgerton, WI06.2011
Skills
- Strong Communication and Interpersonal Skills
- Complex Problem-Solving
- Operations Analysis
- Leadership Skills
- Communication Skills
- Sales Expertise
- Business Development
- Time Management
- Networking
- Logistics
- Communication
Timeline
Sales Representative
TruGreen
07.2022 - 07.2023
Roofer Laborer
River Roofing Bend
10.2020 - 11.2021
Landscaping Worker
Spring Time Landscape Irrigation
03.2019 - 10.2020
Mover/Packer
College Hunks Hauling Junk & Moving
06.2018 - 02.2022
High School Diploma -
Edgerton High School