Austin Price
Ocean Isle Beach,NC
Summary
Driven and energetic Front End Manager bringing 2 years of expertise in personnel training and development. Proven history of applying strong relationship building, decision making and planning strengths to promote business objectives. Commended for managing high-volume task loads with efficiency and effective delegation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Relationship Banker
Bank of America
Sunset Beach, NC
08.2023 - Current
- Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Analyzed financial data to determine the creditworthiness of potential borrowers.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Researched customer inquiries regarding account balances, transactions, fees, interest rates.
- Processed customer requests for withdrawals or transfers from existing accounts.
- Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
- Maintained records of all customer interactions in a secure database system.
- Monitored changes in market conditions to ensure compliance with all applicable regulations and laws governing banking activities.
- Educated clients about various banking products available at the institution.
- Attended meetings with other bankers to discuss best practices related to relationship building.
Front End Manager
Maria's Pizzeria
Ocean Isle Beach, NC
05.2021 - 07.2023
- Managed customer complaints and rectified issues to complete satisfaction.
- Managed cash flow of store, including cashier operations.
- Cultivated strong customer relations and developed effective customer service standards.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Welcomed large volume of guests and improved overall customer service.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Front End Sales Associate
Food Lion
Sunset Beach, NC
06.2020 - 10.2020
- Kept front end clean, neat and well-stocked with merchandise to promote customer sales.
- Focused attention on customers to help each feel welcomed and fully served.
- Handled problems such as incorrect prices and missing tags independently.
- Managed smooth flow of customers at fast-paced checkout by checking carts, assisting with bulky items and processing accurate orders.
- Boosted interest in loyalty programs and company credit cards by skillfully promoting applications.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Trained new team members in cash register operation and customer services.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC06.2019
Skills
- Operations Management
- Customer Service
- Seasonal Planning
- Sales Planning
- Price Verification
- Workflow Optimization
- Training and Mentoring
- Staff Supervision
- Conflict Management
- Cash Register Operation
- Listening Skills
- Hospitality Services
- Financial Reporting
- Financial Advising
- Relationship Building and Management
- Recordkeeping Requirements
- Account Closings
- Cash Handling
Certification
- Microsoft Word Certified
- Microsoft Powerpoint Certified
Timeline
Relationship Banker
Bank of America
08.2023 - Current
Front End Manager
Maria's Pizzeria
05.2021 - 07.2023
Front End Sales Associate
Food Lion
06.2020 - 10.2020
High School Diploma -
West Brunswick High School