Austin Proll
Lawrenceville,GA
Summary
Organized and dependable professional with a proven track record of managing multiple priorities while maintaining a positive attitude. Strong analytical, communication, and teamwork skills facilitate quick adaptation to new environments and challenges. Committed to contributing to team success and eager to embrace additional responsibilities aligned with organizational goals. A dedication to continuous learning and personal growth drives the pursuit of excellence in every endeavor.
Overview
22
22
years of professional experience
3
3
Certification
Work History
Onboarding Lead & Deputy RMF Lead
Booz Allen Hamilton
Lawrenceville, GA
04.2023 - Current
- Steer the development of boundary diagrams by coordinating with teams to collect requirements and assess system interactions.
- Secured adherence to the National Institute of Standards and Technology 800 series and RMF, federal laws, policies, and regulations by overseeing security authorization activities for Veteran Affairs systems.
- Enable efficient management of over 5M appointments annually through the successful designing and implementation of robust networks and servers that support Telehealth and scheduling applications across the VA.
- Enhance system risk management by conducting comprehensive training sessions for key stakeholders, while utilizing specialized knowledge to cover risk assessment methodologies, threat identification, and mitigation strategies.
- Managed incident response efforts to minimize service disruption and enhance operational resilience.
- Collaborated with cross-functional teams to establish best practices for system architecture.
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
- Evaluated emerging technologies to optimize infrastructure and improve service delivery standards.
- Mentored junior engineers, fostering skill development and knowledge sharing within the team.
SR. NETWORK ENGINEER & SUPERVISOR
United States Air Force Reserves
Patrick Space Force Base, FL
2019 - 2023
- Led network architecture design to enhance communication efficiency across multiple military installations.
- Implemented advanced security protocols, reducing vulnerability risks in critical systems.
- Mentored junior engineers on best practices for network troubleshooting and optimization techniques.
- Conducted performance assessments of network systems, identifying areas for improvement and implementing strategic solutions.
- Developed training programs aimed at enhancing team capabilities in network management and maintenance tasks.
- Reduced repeat issues by 50% by training junior technicians in network troubleshooting and customer service best practices.
RMF ANALYST
Booz Allen Hamilton
Melbourne, FL
01.2022 - 01.2023
- Worked alongside IT and security teams to deploy security protocols and verify precise system configurations.
- Drafted and reviewed security documentation, focusing on risk assessments and authorization packages aligned with RMF compliance requirements.
- Analyzed information systems to pinpoint vulnerabilities and threats, ensuring robust security measures.
- Conducted regular updates on best practices and regulatory changes to strengthen information security and risk management strategies.
- Executed comprehensive system surveillance to detect security vulnerabilities and assess compliance, compiling and presenting detailed findings and strategic recommendations to stakeholders and management.\
- Successfully trained three team members to obtain ATC/ATO for six systems connecting to VA and DOD networks.
NETWORK ADMINISTRATOR
Liberty IT Solutions
Melbourne, FL
01.2021 - 01.2022
- Improved system accessibility and performance for users by supporting cloud migration of the Joint Legacy Viewer.
- Produced security documentation for ATO/ATC in compliance with regulatory standards and strengthened system security.
- Established new AWS servers and implemented AppDynamics monitoring to improve application performance tracking.
- Collaborated with IT team to deploy software updates, improving overall system reliability and efficiency.
- Supported implementation of security protocols, safeguarding sensitive data from unauthorized access.
NETWORK ADMINISTRATOR
Wolf Creek Federal Service
Patrick Space Force Base, FL
01.2020 - 01.2021
- Attained connectivity for 700 buildings and 8K users by installing and programming Cisco 9300, Cisco ACS, and Cisco DNA.
- Enhanced communication for 4,000 users at Cape Canaveral by successfully setting up a new CUCM and CUC system.
- Delivered voice and data network solutions for Patrick SFB and Cape Canaveral SFS through research and innovative design.
- Troubleshot and resolved connectivity issues, enhancing user experience across multiple departments.
- Managed network configurations and monitored system performance to ensure optimal functionality.
SR. CISCO VOICE & COLLABORATION ENGINEER
Veytec Inc.
Orlando, FL
01.2019 - 01.2020
- Gained management of 60 accounts for Cisco Collaboration products in the Orlando area, including CUCM, CUC, UCCX, and CME.
- Delivered presales support and installation of all Cisco Collaboration products, including WebEx Meetings and WebEx Teams.
- Developed and designed effective voice network solutions for customers to support user counts from 20 to 4000.
- Designed and tested prototypes to enhance product functionality and reliability.
- Drove seamless communication by designing and managing comprehensive voice and data networks for 100 remote sites.
SR. NETWORK ENGINEER & SUPERVISOR
United States Air Force
World Wide
2010 - 01.2019
- Supervised a five-member team to deliver comprehensive support for two networks, effectively serving 500 users distributed across three sites.
- Engineered secure data and voice network architectures for mobile applications, adhering to DISA STIG standards.
- Conducted network performance assessments and addressed troubleshooting challenges to maintain operational integrity.
- Coordinated cross-functional teams to deploy new technologies and streamline operational processes.
- Evaluated emerging networking technologies, providing recommendations that aligned with mission objectives.
- Oversaw the transition of IP data networks and analog voice systems to VoIP to enhance overall network performance.
- Delivered the Aviano AB VoIP solution two years ahead of schedule and $2M under budget to demonstrate project management.
- Ensured timely and efficient resolution of network issues by prioritizing tasks and collaborating closely with local telecom companies to troubleshoot complex voice, IP, and routing challenges.
Education
Associate of Science - Electronic Systems Technology
Community College of The Air Force
Montgomery, AL03-2016
Skills
- Regulatory compliance knowledge
- Continuous Monitoring & Risk Assessment
- Cybersecurity Framework & Security Policies
- Information Security Management
- Network Security & Security Audits
- Cloud Security
- Cross-functional Collaboration & Issue Resolution
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
Certification
- CCENT
- CompTIA A+
- CompTIA Security+
- CompTIA Network+
- CMNA
Timeline
Onboarding Lead & Deputy RMF Lead
Booz Allen Hamilton
04.2023 - Current
RMF ANALYST
Booz Allen Hamilton
01.2022 - 01.2023
NETWORK ADMINISTRATOR
Liberty IT Solutions
01.2021 - 01.2022
NETWORK ADMINISTRATOR
Wolf Creek Federal Service
01.2020 - 01.2021
SR. CISCO VOICE & COLLABORATION ENGINEER
Veytec Inc.
01.2019 - 01.2020
SR. NETWORK ENGINEER & SUPERVISOR
United States Air Force Reserves
2019 - 2023
SR. NETWORK ENGINEER & SUPERVISOR
United States Air Force
2010 - 01.2019
Associate of Science - Electronic Systems Technology
Community College of The Air Force
PROFESSIONAL DEVELOPMENT
- CCNP Route, Switch, and Troubleshoot Class Taken from New Horizon
- Cisco Unified Communications Manager Advance Training – US Air Force, Sheppard Air Force Base, TX
- Nortel MSL-100 Advance Training – US Air Force, Sheppard Air Force Base, TX
- Project Management Professional Course – US Air Force, Aviano Air Base, Italy
- Introduction and Advance Management and Supervisor Training – US Air Force, Ramstein Air Base, Germany