Austin Prowell
Raymore,MO
Summary
Hardworking professional trained to work hard in physically and mentally demanding environments. Enthusiastic and passionate about fitness and the positive impacts it provides for people. Looking to become a valuable part to any company and team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tennis Pro Shop Employee
Blue Hills Country Club
Kansas City, MO
04.2022 - Current
- Greet guests and provided information about drills, classes, and court availability.
- Manage incoming calls, emails, and inquiries from guests.
- Maintained records of guest transactions, recording details of classes, drills, and comments.
- Processed payments using cash registers or point-of-sale systems.
- Organized front desk operations, including scheduling court bookings and managing calendars.
- Answered questions related to the organization's policies and procedures.
Shift Leader
Planet Fitness
Belton, Missouri
07.2019 - 07.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties.
- Assisted in training new employees.
- Scheduled team members there shift duties based on gym needs.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Confirmed daily sales reports before submitting them to management for review.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Raymore-Peculiar Sr. High School
Peculiar, MO05-2017
Skills
- Team Communication
- Reliability
- Adaptability
- Problem-solving abilities
- Organizational Skills
- Positive Attitude
- Strong verbal and written communication
- Flexible Schedule
Certification
- National Academy Of Sports Medicine (NASM) Certified Personal Trainer
- CPR/AED
Timeline
Tennis Pro Shop Employee
Blue Hills Country Club
04.2022 - Current
Shift Leader
Planet Fitness
07.2019 - 07.2021
High School Diploma -
Raymore-Peculiar Sr. High School