Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
References
Timeline
Generic

Austin Ragle

Arlington,TX

Summary

Results-driven professional with expertise in production planning and data analysis at Hexpol Compounding. Proven track record in optimizing schedules and enhancing on-time delivery through effective resource allocation and continuous improvement initiatives. Strong communicator and mentor, adept at fostering teamwork and driving operational excellence. Proficient in SAP and committed to delivering exceptional customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Production Scheduler/Data Analyst /CI

Hexpol Compounding
Kennedale, TX
01.2022 - Current
  • Optimized production schedules based on data analysis and demand forecasts to ensure timely deliveries.
  • Collaborated with the managing director and department managers to monitor and adjust completion rates, minimizing delays.
  • Prioritized critical orders, efficiently allocating resources and reducing the need for overtime.
  • Ensured production efficiency by dynamically adjusting schedules in response to shifting customer demands.
  • Collect, clean, and analyze production data from multiple manufacturing lines to identify trends, production bottlenecks, and opportunities for process optimization.
  • Maintain and update data collection systems, ensuring high data accuracy and adherence to quality standards.
  • Led multiple Kaizen events across various departments to identify opportunities for improvement, resulting in a 3% reduction in scrap and an 10% increase in production throughput.
  • Facilitated daily Gemba walks to observe processes firsthand, engaging with operators to identify pain points and collaborating on actionable solutions.
  • Developed training materials for teams on continuous improvement methodologies, empowering employees to actively participate in problem-solving initiatives.

Results:

Increased On-Time Delivery %

Collaborated with cross-functional teams to improve data quality and data accuracy

Increased Cycle Count Accuracy

Customer Service Representative

Hexpol Compounding
Kennedale, TX
01.2020 - 01.2022
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Provided exceptional customer service to ensure customer satisfaction
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Processed orders, returns, and exchanges in an accurate and efficient manner
  • Adhered to company policies and procedures while providing superior service

Results:

Ensured customers were satisfied with every part of the experience, from initial greeting through order completion.

Helped secure an account with a high transaction customer seeking to find another provider

Mentored one-on-one with the Managing Director

Production Scheduler

Hexpol Compounding
Kennedale, TX
01.2017 - 01.2020
  • Optimized production schedules based on data analysis and demand forecasts to ensure timely deliveries.
  • Collaborated with the managing director and department managers to monitor and adjust completion rates, minimizing delays.
  • Prioritized critical orders, efficiently allocating resources and reducing the need for overtime.
  • Ensured production efficiency by dynamically adjusting schedules in response to shifting customer demands.

Results:

Increased On-Time Delivery %

Leading Member of the Safety Committee

Trained and mentored 2 new employees

Mixer Machine Operator

Hexpol Compounding
Kennedale, TX
01.2016 - 01.2017
  • Operated and monitored mixer machine to ensure proper mixing of ingredients according to recipes
  • Kept accurate records of batch numbers, times, weights, temperatures and other pertinent data for each production run
  • Conducted daily cleaning of the work area including all machinery used in the production process
  • Strictly adhered to company policies regarding safety protocols while operating mixer machine equipment

Results :

Trained and mentored 4 new employees

Decreased machine cleanouts from 3 hours to 2 hours to improve uptime.

Improved Utilization

Education

High School Diploma -

Fred T. Foard
Newton
06-2014

Skills

  • Production Planning and Scheduling
  • Data Analysis and Forecasting
  • Continuous Improvement Methodologies
  • Communication and Interpersonal Skills
  • Material requirement planning
  • Problem-Solving and Analytical Thinking
  • Organizational and Time Management Skills
  • Customer Service Orientation
  • SAP Proficiency
  • Mentorship
  • Leadership

Certification

  • CI-5S
  • CI-Leader Standard Work
  • CI-Maintenance Excellence
  • CI-Standard Work
  • CI-Whitebelt
  • CI-Yellowbelt
  • Certified Forklift Trainer
  • OSHA Severe Injury Reporting
  • Cardinal Rules
  • Hazardous Waste & Material Identification Certification
  • CPR & AED Certification

Languages

English
Professional

References

References available upon request.

Timeline

Production Scheduler/Data Analyst /CI

Hexpol Compounding
01.2022 - Current

Customer Service Representative

Hexpol Compounding
01.2020 - 01.2022

Production Scheduler

Hexpol Compounding
01.2017 - 01.2020

Mixer Machine Operator

Hexpol Compounding
01.2016 - 01.2017

High School Diploma -

Fred T. Foard
Austin Ragle