Austin Rezek
Saint Louis,MO
Summary
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Best Buy
Saint Louis, MO
01.2022 - Current
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Provided assistance in loading and unloading containers from ships and trains.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Preserved safe work environment by maintaining clean workstations and pallet area.
Sales Advisor
Best Buy
Saint Louis, MO
01.2022 - Current
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Gathered customer feedback to improve sales strategies.
- Developed relationships with new and existing clients through contact management systems.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
- Assisted in the preparation of promotional materials and displays.
- Participated in team brainstorming sessions to develop new ideas for promotions.
Instacart Shopper
Instacart
Saint Louis, MO
06.2021 - 01.2022
- Verified product quality and quantity against customer orders.
- Scanned products using hand-held scanners.
- Processed payments accurately and efficiently.
- Loaded groceries into customers' vehicles in a safe manner.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Provided exceptional customer service throughout the shopping experience.
- Sorted merchandise according to type and size for easy retrieval during order fulfillment process.
- Ensured accuracy of orders by double checking contents before bagging each item.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
Customer Service Clerk
Schnucks Markets
Saint Louis, MO
05.2018 - 05.2021
- Managed efficient front office operations serving many customers per day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
Education
High School Diploma -
Oakville Senior High School
Saint Louis, Missouri05-2020
Skills
- Shipment Palletization
- Warehouse Operations
- Warehouse Organization
- Material Handling
- Supply Ordering
- Cycle counting
- Order Fulfillment
- Warehouse Safety
Affiliations
- Very active with sports in high school such as soccer, basketball, and track and field.
Languages
English
Professional
Timeline
Warehouse Worker
Best Buy
01.2022 - Current
Sales Advisor
Best Buy
01.2022 - Current
Instacart Shopper
Instacart
06.2021 - 01.2022
Customer Service Clerk
Schnucks Markets
05.2018 - 05.2021
High School Diploma -
Oakville Senior High School