Austin Ridenour
Martinsburg
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Route Sales Manager
Interstate Batteries
Williamsport
11.2024 - Current
- Managed daily route operations and optimized delivery schedules for efficiency.
- Trained and mentored sales representatives on product knowledge and customer service techniques.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Implemented promotional strategies to increase brand visibility and drive sales growth.
- Developed and implemented effective sales strategies to increase customer base.
- Contacted new and existing customers to discuss products and services resulting in repeat business.
- Conducted regular meetings with the sales team to review performance objectives and set targets for future growth.
- Analyzed market trends to identify potential opportunities for increasing sales revenue.
- Maintained accurate records of all transactions including sales data, customer information, payments received.
- Hired, trained and supported sales staff, providing general feedback on performance and guidance on achieving objectives.
- Identified areas of improvement within the organization's operations which could be leveraged for increased profitability.
- Supported sales goal achievement with expert product knowledge and promotion.
- Held route sales representatives accountable for issues and general sales.
- Conducted market research and reported on competitors.
Route Sales Representative
Frito Lay
Frederick
02.2022 - 10.2024
- Delivered products to customers following established routes and schedules.
- Managed inventory levels to ensure product availability during deliveries.
- Built and maintained strong customer relationships through effective communication.
- Processed customer orders and handled payment transactions accurately.
- Monitored vehicle conditions and performed routine maintenance checks regularly.
- Conducted market research to identify new sales opportunities within the territory.
- Trained new team members on company policies and delivery procedures.
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Responded quickly to customer inquiries regarding products or services.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Planned and organized routes within territory to maximize efficiency and time.
Route Driver
FedEx
Hagerstown
11.2019 - 01.2022
- Delivered products to customers on scheduled routes.
- Inspected vehicle for safety and operational readiness daily.
- Maintained accurate records of deliveries and pickups.
- Managed inventory by loading and unloading goods efficiently.
- Provided exceptional customer service during deliveries.
- Maintained professional appearance and attitude at all times while representing the company.
- Ensured all deliveries were properly documented and signed for.
- Delivered goods to customers in a timely and accurate manner.
- Performed pre-trip inspections on assigned vehicle according to company policy.
- Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
- Followed DOT regulations when driving commercial motor vehicles.
- Stayed up-to-date with routes, traffic patterns, hazardous conditions.
Assets Protection Leader
Target
Front Royal
11.2014 - 11.2020
- Led daily asset protection operations to safeguard company resources.
- Trained team members on loss prevention strategies and protocols.
- Conducted audits to ensure compliance with safety and security standards.
- Collaborated with law enforcement on theft investigations and recovery efforts.
- Implemented training programs for associates on identifying suspicious behavior.
- Identified opportunities for improvement in existing processes and procedures.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Conducted investigations of internal and external theft incidents.
Education
Bachelor of Science - Digital Marketing
Johnson & Wales University
Providence, RI 05.2024 - 09.2025
Clear Spring High School
Clear Spring, MDSkills
- Digital marketing strategies
- Customer relationship management
- Sales strategy development
- Data analysis and reporting
- Market research
- Training and mentorship
- Sales analysis
- Data analysis
- Marketing initiatives
- Relationship building
- Route planning
- Teamwork and collaboration
- Customer acquisition
Timeline
Route Sales Manager
Interstate Batteries
11.2024 - Current
Bachelor of Science - Digital Marketing
Johnson & Wales University
05.2024 - 09.2025
Route Sales Representative
Frito Lay
02.2022 - 10.2024
Route Driver
FedEx
11.2019 - 01.2022
Assets Protection Leader
Target
11.2014 - 11.2020
Clear Spring High School