Austin Rogers
Sparks,NV
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
17
17
years of professional experience
Work History
Caregiver
Michael & Deborah Diamond
11.2021 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Personal Shopper/Delivery Driver
Instacart/DoorDash
03.2018 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Front End Supervisor
Home Depot
08.2016 - 03.2018
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in nine checkout stations to verify adequate cash supply.
Cashier/GM/Produce/Floral/Bakery
Save Mart
03.2013 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Furniture Salesperson
Reno Gallery of Furniture
11.2007 - 05.2013
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ06-2012
Skills
- Excellent Customer Service Skills
- Team Leader/Management Skills
- Respectful and Compassionate
- Time Management
- Problem Solving
- Fast Learner
- Adapts to Change Well
Timeline
Caregiver
Michael & Deborah Diamond
11.2021 - Current
Personal Shopper/Delivery Driver
Instacart/DoorDash
03.2018 - Current
Front End Supervisor
Home Depot
08.2016 - 03.2018
Cashier/GM/Produce/Floral/Bakery
Save Mart
03.2013 - 06.2016
Furniture Salesperson
Reno Gallery of Furniture
11.2007 - 05.2013
Bachelor of Science - Business Management
University of Phoenix