Austin Roloff
Terre Haute,IN
Summary
Multi-talented, versatile young professional in highly-effective conflict resolution and persuasive communication techniques. Hardworking and reliable with excellent attention to detail. Adept at operating in fast-paced environments and maintaining calm in challenging situations. Driven to exceed expectations and maximize customer satisfaction. Offers expertise in field of work. Excels at building customer loyalty and repeat business. Enthusiastic about supporting business success.
Overview
9
9
years of professional experience
Work History
Team Leader
Great Dane Trailers
07.2019 - Current
- Led team in installation and completion of trailers while supervising coworkers.
- coordinated activities with limited supervision
- Facilitate safe and clean working environment by advocating best practices.
- worked overtime, including evenings and weekends, to address emergencies and rectify unsafe conditions
- Implemented process improvements that streamlined daily operations and reduced redundancies.
- Coordinated project timelines, ensuring adherence to deadlines and resource allocation.
- Led team in executing operational strategies, enhancing workflow efficiency and productivity.
Maintenance Crew Member/Diesel Service Champion
Pilot
12.2018 - 05.2019
- Responsible for promoting safe and clean working environment.
- Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
- Took care of facility equipment, grounds, sidewalk, and gas lot.
- Processed work orders and prioritized jobs.
- Maintained inventory for central store supplies.
- Managed work with little supervision.
- Unloaded incoming inventory and placed products onto shelves.
- Performed weekly maintenance assessments.
- Cleaned all interior restroom facilities and showers.
- Observation of flow of incoming and outgoing trucks in fuel areas.
Sales Associate
Hibbett Sports
07.2017 - 12.2018
- Answered incoming telephone calls with professional and knowledgeable responses.
- Achieved top performance in mobile sales by providing exceptional customer service.
- Administered all point-of-sale opening and closing procedures.
- Remained apprised of emerging trends in technology devices and products and provided informative customer service to assist in product selection.
- Provided expert product and service information.
- Increased purchase totals by recommending additional items.
- Maintained product knowledge of apparel.
- Processed cash and credit transactions through company POS system.
- Established rapport through excellent communication, resulting in closed sales.
- Organized merchandise for sales floor restocking and customer shipments.
- Completed skilled visual merchandising of new and restocked products to maximize brand appeal and sales.
Groundskeeper
Hulman Links Golf course
03.2018 - 09.2018
- Performed seasonal activities, including snow removal, landscaping, lawn mowing, applying fertilizer to plants and foliage.
- Selected bulbs, bushes, trees and flowers for planting.
- Monitored, inspected, and identified external facility or building areas requiring maintenance or repair.
- Maintained green spaces by using hand-held tools, including tiller and weed eater.
- Layed mulch and planted trees to create landscape effects.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Fertilized, cultivated and weeded soil.
Education
Business Administration - Business Administration
Ivy Tech Community College
Terre Haute, INHigh School Diploma - undefined
Northview High School
01-2016
Skills
- Able to use multiple tools for building of completed projects
- Computer and electronic skills
- Energetic self-starter
- Customer- and service-oriented
- Newest style and trends product promotion
- Verbal/written communication
- Listening skills
- Reading comprehension skills
- Loss prevention comprehension
- Team player mentality
- Results oriented
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Work Planning and Prioritization
- Coaching and mentoring
Timeline
Team Leader
Great Dane Trailers
07.2019 - Current
Maintenance Crew Member/Diesel Service Champion
Pilot
12.2018 - 05.2019
Groundskeeper
Hulman Links Golf course
03.2018 - 09.2018
Sales Associate
Hibbett Sports
07.2017 - 12.2018
High School Diploma - undefined
Northview High School
Business Administration - Business Administration
Ivy Tech Community College