Austin Roosa
Richmond,IN
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my proficiency in Adobe Creative Suite and exceptional interpersonal skills at Best Buy to foster repeat business. At Reid Health, I significantly contributed to a welcoming environment, training peers, and ensuring safe patient transport, showcasing my ability to improve service quality and team efficiency.
Overview
9
9
years of professional experience
Work History
Patient Transporter
Reid Health
Richmond, IN
10.2019 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Footwear Associate
Dicks Sporing Goods
Richmond, IN
05.2017 - 10.2019
- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
- Assisted Footwear Department Manager with scheduling tasks, managing employee workloads, and providing constructive feedback during performance evaluations.
- Used proper sizing and fit guidelines to provide best experience for customers.
- Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
Sales Associate
Best Buy
Richmond, IN
01.2016 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Graphic Design - Computer Graphics
Full Sail University
Winter Park, FL09.2024
Centerville Senior High School
Centerville, IN06.2016
Skills
- Very good with Computers
- Proficiency in software such as Adobe Photoshop, Illustrator, and Indesign
- Understanding of typefaces, fonts, and how to effectively use typography in design
Timeline
Patient Transporter
Reid Health
10.2019 - Current
Footwear Associate
Dicks Sporing Goods
05.2017 - 10.2019
Sales Associate
Best Buy
01.2016 - 04.2017
Graphic Design - Computer Graphics
Full Sail University
Centerville Senior High School