Austin Shell
Knoxville,TN
Summary
Dynamic leader and strategic thinker with a proven track record at Shield and Buckler Security, Inc., and the US Army. Excelled in high-stakes environments, demonstrating quick decision-making and exceptional teamwork. Skilled in advanced marksmanship and tactical operations, with a commitment to achieving mission objectives and enhancing team efficiency.
Overview
8
8
years of professional experience
Work History
Armed Security Officer (Fort Sanders Regional)
Shield and Buckler Security, Inc.
09.2024 - Current
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Completed full building and grounds patrols every 1-3 hours to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
Pro Shop Staff
Willow Creek Golf Club
01.2017 - 09.2024
- Optimized golf course operations for increased efficiency, streamlining daily processes and reducing operational costs.
- Resolved conflicts among members or guests professionally by utilizing strong interpersonal skills coupled with tactful decision-making abilities.
- Collaborated with golf professionals to develop instructional programs and clinics aimed at improving player performance and enjoyment.
- Oversaw clubhouse operations including pro shop merchandise sales, food and beverage offerings, as well as event planning functions for private parties or special events.
- Maintained accurate records related to course maintenance, rounds played, and revenue generation for reporting purposes.
- Adapted quickly to changing weather conditions by adjusting staffing levels accordingly during peak business periods or inclement weather events.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
Special Forces Recruit/Airborne Infantryman
US Army
05.2021 - 02.2023
- Collaborated with diverse teams of operators to ensure seamless execution of complex missions in austere environments.
- Utilized excellent navigation skills for accurate land navigation during movements or while establishing observation posts.
- Increased mission success rate by diligently performing reconnaissance and gathering essential information.
- Improved communication within the squad through consistent use of radio procedures and clear verbal commands.
- Participated in after-action reviews, providing valuable input to enhance future mission planning and execution.
- Managed weapons systems and equipment proficiently, ensuring operational readiness at all times.
- Reacted quickly under pressure, making sound decisions that contributed to successful outcomes in time-sensitive scenarios.
- Contributed to unit readiness by maintaining physical fitness standards and participating in rigorous training exercises.
- Assisted with medical treatment for injured comrades when necessary, utilizing first aid skills learned during training.
- Maintained high levels of discipline within the unit, fostering an environment conducive to meeting mission requirements.
- Enhanced team efficiency by conducting regular training sessions and drills for Airborne Infantry tasks.
- Ensured personnel safety by strictly adhering to standard operating procedures during airborne operations.
- Conducted security patrols to maintain situational awareness, resulting in reduced risks to fellow soldiers.
- Established secure perimeters for protection of assets and personnel during mission-critical events.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Trained in use of tear gas, passive ordnance, and explosives.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Education
Bachelor of Arts - Psychology
The University of Tennessee - Knoxville
Knoxville, TN05.2025
High School Diploma -
Bearden High School
Knoxville, TN05.2016
Skills
- Quick Decision Making
- Physical Fitness and Endurance
- Advanced Marksmanship
- Weapons Proficiency
- Close Quarters Combat
- Camouflage and Concealment
- Hand-to-hand combat
- Terrain analysis
- Military Communications
- First Aid and Triage
- Airborne Insertion Techniques
- Teamwork and Loyalty
- Team Leadership
- Squad Leadership
- Assessing risks
- Maintaining equipment
- Identifying hazards
- Tactical Operations
Languages
Spanish
Limited Working
Timeline
Armed Security Officer (Fort Sanders Regional)
Shield and Buckler Security, Inc.
09.2024 - Current
Special Forces Recruit/Airborne Infantryman
US Army
05.2021 - 02.2023
Pro Shop Staff
Willow Creek Golf Club
01.2017 - 09.2024
Bachelor of Arts - Psychology
The University of Tennessee - Knoxville
High School Diploma -
Bearden High School
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