Austin Shepherd
Cantonment,FL
Summary
Dedicated and hardworking professional with experience in business ownership, tree services, land clearing, and heavy equipment operation. Proven leader with strong customer service, project management, and team building skills. Reliable, motivated, and committed to getting the job done efficiently and correctly.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Operator
Supreme Off-Road
Cantonment, FL
05.2024 - Current
- Managed daily operations of off-road vehicle shop, ensuring optimal workflow and customer satisfaction.
- Oversaw inventory management, implementing efficient stock control systems to minimize waste and costs.
- Trained and mentored staff on safety protocols and operational procedures to enhance team performance.
- Developed marketing strategies that increased brand visibility and attracted new customers to the business.
- Installed parts and accessories.
- Analyzed customer feedback to identify areas for improvement, resulting in enhanced service delivery and client retention.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Operated with safety and skill to avoid accidents and delays.
Owner/Operator
Top Notch Property Works LLC
Cantonment, FL
02.2021 - 11.2023
- Oversaw daily operations, ensuring alignment with company goals and standards.
- Trained and mentored staff to foster a culture of continuous improvement and excellence.
- Established partnerships with local businesses to expand brand visibility and reach.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Performed tree removal, brush clearing, and site preparation.
- Operated heavy equipment and maintained machinery.
Foreman
Wrights Tree Service
Pensacola, FL
11.2019 - 11.2023
- Supervised daily operations, ensuring compliance with safety regulations and industry standards.
- Coordinated crew activities to optimize workflow and enhance productivity on job sites.
- Trained new team members on equipment use, safety protocols, and operational procedures.
- Conducted regular inspections of tools and machinery to maintain operational readiness.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Fostered a collaborative team environment, encouraging communication and skill development among crew members.
HVAC Assistant
Peaden Air Conditioning
Pensacola, FL
07.2016 - 09.2018
- Assisted technicians with HVAC unit installations and repairs to ensure optimal performance.
- Maintained and organized tools and equipment, enhancing operational efficiency.
- Supported preventive maintenance tasks, contributing to system longevity and reliability.
- Documented service activities accurately for compliance and quality assurance purposes.
Education
High School Diploma -
J.M Tate High School
Cantonment, FL05.2016
Skills
- Class A commercial driver's license
- Operations management
- DOT compliance
- Recruiting and hiring
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
- Equipment operation
- Vehicle inspections
- Safe driving practices
- Safe driving
- Vehicle systems
- Transportation safety
- Vehicle maintenance
Certification
- Licensed Class A commercial drivers license.
Languages
English
Native or Bilingual
Timeline
Owner/Operator
Supreme Off-Road
05.2024 - Current
Owner/Operator
Top Notch Property Works LLC
02.2021 - 11.2023
Foreman
Wrights Tree Service
11.2019 - 11.2023
HVAC Assistant
Peaden Air Conditioning
07.2016 - 09.2018
High School Diploma -
J.M Tate High School