Austin Simpson
Florissant,MO
Summary
Results-driven Network Engineer with 3 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
4
4
years of professional experience
Work History
Network Engineer
Webster University
02.2021 - 09.2023
- Assisted with implementation and support of network monitoring tools.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
Manager
Crooked Feathers
08.2019 - 02.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
Education
No Degree - Cisco CCNA
Saint Louis Community College
05.2021
Bachelor of Science - Computer Science (Cyber Security)
Webster University
Webster Groves05.2020
High School Diploma -
Fort Zumwalt South
Saint Peters, MO05.2016
Skills
- Network Troubleshooting
- Network Operations
- Network Security
- Root Cause Analysis
- Cisco Wireless Routers and Switches
- Hardware Installation
Timeline
Network Engineer
Webster University
02.2021 - 09.2023
Manager
Crooked Feathers
08.2019 - 02.2021
No Degree - Cisco CCNA
Saint Louis Community College
Bachelor of Science - Computer Science (Cyber Security)
Webster University
High School Diploma -
Fort Zumwalt South