Jesugnon Bonou
Aurora,CO
Summary
Accomplished Network Engineer with a proven track record at Amazon, enhancing network efficiency and security through expert deployment of complex IP solutions and robust firewall management. Skilled in Python programming and effective problem-solving, I've significantly improved system performance and user satisfaction. My continuous learning mindset and strong troubleshooting abilities drive operational excellence and innovation in networking environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Engineer
Amazon
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Troubleshot complex multi-vendor network service provider issues.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Evaluated emerging networking technologies to identify potential improvements for current infrastructure.
- Integrated data, voice and video networks for use in multi-site installations.
- Created VPN infrastructure and allowed for secure remote connections.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
- Established robust infrastructure and data capacity for new applications.
- Detected intrusion attempts and promptly responded to DDoS attacks.
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Oversaw network performance, making changes to boost overall efficiency and power.
- Developed network test and validation processes to maintain alignment with solution design.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
Linux System Administrator
Aims Community College
- Created and serviced administrator and user accounts on Linux-based systems, managing 300 deployments.
- Stayed up-to-date on the latest developments in Linux technologies and best practices, sharing knowledge with team members to continuously improve processes and systems.
- Resolved complex technical issues promptly by leveraging strong troubleshooting skills and root cause analysis techniques.
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
- Resolved vulnerabilities by making improvements to network security.
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Configured and maintained web servers with 500 end users.
- Designed and evaluated WAN and LAN connectivity technologies.
- Evaluated software products to determine compatibility with existing systems.
- Installed and configured network printers and other peripheral devices.
- Preserved system documentation accuracy via regular data updates and graphical refreshes.
- Ensured high availability of critical systems by proactively monitoring server health and addressing potential issues before they escalated.
- Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
- Streamlined software deployment processes for faster rollout and increased stability with automated tools and best practices.
- Installed and allocated mass storage deployments, maintaining integrity of 300 terabytes.
IT Analyst
Colorado Technical University Online
05.2023 - 05.2024
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Installed system updates to address vulnerabilities and reduce security issues.
- Streamlined IT processes by implementing automation tools and reducing manual effort.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Boosted efficiency through the creation of detailed documentation, streamlining onboarding for new team members.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Mentored junior staff within the IT department, guiding career growth through hands-on training exercises and constructive feedback sessions.
System Administrator
Aims Community College
01.2018 - 05.2021
- Performed network security design and integration duties.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed network traffic and performance metrics to optimize system performance.
- Designed and evaluated WAN and LAN connectivity technologies.
- Evaluated software products to determine compatibility with existing systems.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Installed and configured network printers and other peripheral devices.
- Streamlined network operations by automating routine tasks using advanced scripting techniques.
- Introduced management tools to create and manage virtual server computing environment.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
Education
Bachelor Of Applied Science - Cybersecurity
Colorado Technical University
Colorado Springs, COAssociate Of Applied Science - Computer And Information Sciences
Aims Community College
Greeley, CO05.2021
Skills
- LAN switching technologies
- Layer-2/3 protocols
- IP Addressing and Subnetting
- OSPF routing
- Network Troubleshooting Abilities
- DNS implementation
- IP Services
- Network security systems
- Network device monitoring
- Networking and routing protocol expertise
- Firewall functionality
- Cisco equipment familiarity
- Strong troubleshooting skills
- Cisco switching expertise
- Routing protocol expertise
- VLAN aggregation
- Network performance monitoring
- IP Address Management
- Routing Protocols Expertise
- Technical Troubleshooting
- Firewall Configuration Expertise
- Technical Support
- Data Center Networking
- Documentation Writing
- Network Troubleshooting
- Wireless Networking Proficiency
- IP address structure
- Firewall management tools
- MPLS routers
- 8021x experience
- Enterprise WiFi management
- Port security knowledge
- Network Performance Analysis
- Wireless networks troubleshooting
- Voice over IP Solutions
- Network architecture understanding
- User Training
- System Integration
- EIGRP routing
- Software-Defined Networking Familiarity
- Security architecture and technologies
- Continuous learning mindset
- Networking protocol expertise
- Quality of Service Management
- Python expertise
- Python and Bash proficiency
- Process Development
- Python programming proficiency
- Microsoft Office proficiency
- Project management experience
- Risk Assessment
- Excellent presentation skills
- Virtualization Technologies Knowledge
- Network architecture design
- Equipment Configuration
- Datacenter network implementations
- Network security architecture
- Verbal and written communication
- Hardware Installation
- User credential management
- Network Security Implementation
- Network Monitoring Tools
- Network Security
- Cisco IDS Network
- Remote work support
- Change Management
Certification
✓ Unix/Linux System Administrator from AIMS College
✓ Database System Administrator from AIMS College
✓ CompTIA Security + id: comp001021995927 Credential: http://verify.comptia.org
✓ CompTIA Network +
✓ CompTIA LINUX +
Languages
English
Professional Working
French
Native or Bilingual
Timeline
IT Analyst
Colorado Technical University Online
05.2023 - 05.2024
System Administrator
Aims Community College
01.2018 - 05.2021
Network Engineer
Amazon
Linux System Administrator
Aims Community College
Bachelor Of Applied Science - Cybersecurity
Colorado Technical University
Associate Of Applied Science - Computer And Information Sciences
Aims Community College