I am a highly motivated, strong willed, team player, passionate and adaptive to change. Possessing a servant attitude with a commitment to perfection. Consistently striving for greater knowledge and understanding.
Overview
5
5
years of professional experience
Work History
Automotive Repair/ Sales Associate/ Safety Admin.
Monteith Best One tire and automotive
Goshen, IN
05.2019 - 09.2024
Auto Repair Sales Associate
[Goshen, Elkhart IN]
Helping customers in selecting automotive tires, parts and accessories based on their needs and vehicle specifications. Provided accurate product,pricing, and procedure knowledge to help customers make informed decisions. Managed sales transactions, processed orders, and handled returns and exchanges. Collaborated with repair technicians to understand common issues and effectively communicate solutions to customers. Organizing the warehouse and maintaining $60,000+ of tires and hardware inventory. Achieved and exceeded monthly sales targets of 130,000+ through upselling and exceptional customer service as a team.
Experienced Tire Technician performing tire installations, rotations, balancing, and alignments for various vehicle types. Diagnose and repair issues related to tires and wheel systems. Provide exceptional communication skills addressing customer needs and wants. Training existing and new tire technicians in current proper procedures as set by the Tire Industry Association. leading me to earn the Paul Zurcher pursuit of perfection award. Certified Best one Automotive Technician. Performing full routine inspections, making sure every vehicles fluids are in spec with its manufacturer specified requirements exchanging fluids and filters as needed. Inspection on all hoses, belts, suspension systems, and braking systems. Keeping clear and decisive records of all work performed and recommendations of any future work that may be needed or recommended by the vehicles manufacturer. Understanding customers concerns to better pin point mechanical issues from minute sounds to how their vehicle feels driving down the road. Completing any repairs needed in an organized and timely manner aiding in customer satisfaction. Keeping a clean and organized work space to assist in time management and safety. Completing my certification through the Elkhart Career Center Automotive program and continuing my training through the Best One Napa parts training course.
Safety administrator for five locations with a total of 100 employees ( Green Rd. And Caragana court Of Goshen, Cassopolis St. and Beardsley Ave. of Elkhart and Nappanee) Conducting regular safety inspections on $150,000 in equipment and tools, from vehicle hoists, hand tools, air tools, fork lifts, pumps, air lines, and fire extinguishers. Keeping monthly records of all inspects and safety recommendations. I trained current and new employees in P.P.E use, lifting techniques, proper labeling and storage of hazardous materials, and tool safety to reduce employee incidence in the work place. I insured all employees understood emergency evacuation plans as well as how to efficiently use a fire extinguisher in the p.a.s.s method ( pull, aim, squeeze, and sweep). I would conduct yearly inspections on the air and ventilation system. Assuring all vents were clear of any dirt, dust, and debris as well as making sure all roof filters were clean or replaced if necessary. In the 3 year time I was the safety administrator we passed all inspections and audits, and filed only 1 incident report.
Education
Certified Automotive Technician - Automotive
Napa Automotive Technician
South Bend Indiana
06-2022
Automotive Technician - Automotive
Elkhart Career Center
Elkhart, IN
04-2007
General Studies
Bremen Senior High School
Bremen, IN
Skills
Product Sales
Order Processing
Client Account Management
Sales Development
Tool management and safety
Microsoft word
PowerPoint
Effective interpersonal communication
Negotiate and persuasion techniques
Product knowledge and presentation
Effective time management
Leadership
Organizational and category
Problem solving and critical thinking
Goal driven and continuous growth
Integrity
Timeline
Automotive Repair/ Sales Associate/ Safety Admin.
Monteith Best One tire and automotive
05.2019 - 09.2024
Certified Automotive Technician - Automotive
Napa Automotive Technician
Automotive Technician - Automotive
Elkhart Career Center
General Studies
Bremen Senior High School
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