Austin Smith
Kansas City,MISSOURI
Summary
A data-driven enthusiast that thrives on organizing and uncovering patterns among the data. Always looking for innovative and efficient ways to streamline tasks or processes. Eager to enhance and expand my skill set pertaining to data analysis and entry for the future among the technology industry.
Overview
4
4
years of professional experience
Work History
Manager
AMC Theatres
07.2022 - 03.2023
- Analyzed CRM tools to watch for trends of various different KPIs.
- Managed weekly crew schedule while staying in the limits of our assigned budget for each day.
- Lead the alpha stages of a new scheduling software AMC introduced by creating schedules for the crew and providing direct feedback to different members of management in our corporate office.
- Responsible for over $5000 of cash deposits and day to day forms in the theatre to uphold auditing and treasury requirements.
- Displayed exemplary leadership by example among all Crew and Supervisors setting a strong work ethic throughout the theatre.
Supervisor
AMC Theatres
10.2021 - 07.2022
- Managed the marketing side of the theatre by rotating posters based on release date and likeliness, as well as updating signage for our clean sweeps, brand refreshes, and seasonal campaigns.
- Organized phone screenings for new hires and set up in person interviews either over the phone and through email.
- Supported the crew as needed, creating a positive environment by showing appreciation and giving helpful feedback.
Crew Leader
AMC Theatres
08.2021 - 10.2021
- Lead a team through hours of operations to uphold AMC values such as Quickness, Friendliness, and Cleanliness, as well as AMC Safe and Clean.
- Resolved guest issues or complaints using AMC best practices while maintaining a positive attitude.
- Managed breaks for all areas of the theatre.
- Assist in On The Job training for new hires to get them acclimated to the work culture.
Crew Member
AMC Theatres
11.2019 - 08.2021
- Created a positive and welcoming environment for all of our guests while directing them to their respective theatre.
- Handled cash and card payments of guests with quickness and accuracy all while gathering their order.
- Drove sales in the form of upselling, suggestive selling, and promoting AMC Stubs.
- Kept theatres, restrooms, and lobby clean to create a safe and clean environment for our guests.
Marketing Analytics Coordinator
RideDigital
03.2023 - Current
- Create internal and external reports measuring KPIs relevant to website performance
- Assist in optimizing metadata and onsite content for 50+ clients as needed.
- Work with HTML to add or remove contents onto clients webpage.
- Provide upper management with requested data in an accurate and timely manner
- Receive and implement constructive feedback from my director on various marketing tasks including SEO and data entry.
Education
Bachelor of Science - Business Administration
Park University
Kansas City, MO12.2022
Skills
- Data Analysis
- Time Management
- Organization
- Customer-Oriented
- Task Prioritization
- Leadership
- Getting Clarity
- Detail-Oriented
Timeline
Marketing Analytics Coordinator
RideDigital
03.2023 - Current
Manager
AMC Theatres
07.2022 - 03.2023
Supervisor
AMC Theatres
10.2021 - 07.2022
Crew Leader
AMC Theatres
08.2021 - 10.2021
Crew Member
AMC Theatres
11.2019 - 08.2021
Bachelor of Science - Business Administration
Park University