Austin Smith
Chewelah,WA
Summary
Proven track record at 49 Degrees North Mountain Resort, excelling in enhancing customer satisfaction. Skilled in welding and problem-solving, demonstrating flexibility and leadership across diverse roles. Achieved significant improvements in service levels and operational efficiency, leveraging attention to detail and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Rental Shop
49 Degrees North Mountain Resort
12.2024 - Current
- Enhanced customer satisfaction through attentive service, prompt problem resolution, and personalized recommendations.
- Implemented cost-saving measures in areas such as energy consumption or waste reduction to minimize expenses without compromising quality or service levels.
- Fostered an inclusive work culture where all employees felt valued and were encouraged to contribute their ideas for continuous improvement.
- Maintained accurate records of all transactions, inventory movements, and financial data to ensure full compliance with local regulations and company policies.
Construction Worker and Welder
Vance Fabrication
08.2023 - Current
- Worked at Boise plywood mill, able to identify and access problems with kiln's. Such as changing sprockets and rollers.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Ticket Checker
49 Degrees North Mountain Resort
12.2023 - 03.2024
- Assisted in resolving ticket disputes for improved customer relations.
- Enhanced customer satisfaction by providing efficient and accurate ticket checking services.
- Contributed to overall team success by consistently meeting or exceeding assigned performance metrics.
Ranger Crew
Chewelah Golf Course and Country Club
04.2022 - 08.2023
- Conducted daily patrols of park boundaries and remote areas to monitor resource conditions, report violations, and maintain a visible presence for visitor safety.
- Collaborated with other rangers to develop effective patrol strategies, ensuring overall park safety and security.
- Enforced park rules and regulations fairly and consistently, educating visitors about responsible recreation practices when necessary.
- Preserved natural resources by implementing sustainable practices and monitoring wildlife habitats.
Parking Lot Attendant
49 Degrees North Mountain Resort
12.2022 - 03.2023
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Directed patrons to designated parking spaces.
- Enhanced customer experience with friendly demeanor and prompt assistance when needed.
- Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.
Education
Jenkins
Chewelah, WASkills
- Attention to detail
- Time management
- Problem-solving
- Multitasking
- Reliability
- Effective leader
- Welding Process Knowledge
- Welding safety procedures
- Welding experience
- Deck framing
- Rough carpentry framing
- Power tool use
Timeline
Rental Shop
49 Degrees North Mountain Resort
12.2024 - Current
Ticket Checker
49 Degrees North Mountain Resort
12.2023 - 03.2024
Construction Worker and Welder
Vance Fabrication
08.2023 - Current
Parking Lot Attendant
49 Degrees North Mountain Resort
12.2022 - 03.2023
Ranger Crew
Chewelah Golf Course and Country Club
04.2022 - 08.2023
Jenkins
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