Outgoing and customer-focused service representative committed to efficiency and accuracy. Energetic worker with terrific cash management skills. Smart and reliable team player.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Rental Shop Attendant
Massanutten Resort
Harrisonburg, VA
11.2021 - Current
Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
Implemented stock control systems for monitoring and requisitioning supplies.
Addressed guest complaints and resolved issues to promote satisfaction.
Determined clients' needs and helped select appropriate rentals fulfilling requirements.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Family Adventure Park Attendant
Massanutten
Harrisonburg, VA
07.2022 - 11.2023
Watched areas to anticipate problems and intervened to prevent accidents.
Tested attractions before opening park to guests to optimize safety.
Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.
Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
Education
High School Diploma -
Acellus Academy
Kansas City, MO
08.2019 - 07.2023
Skills
Guest inquiries
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Timeline
Family Adventure Park Attendant
Massanutten
07.2022 - 11.2023
Rental Shop Attendant
Massanutten Resort
11.2021 - Current
High School Diploma -
Acellus Academy
08.2019 - 07.2023
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